Responsibilities:● Conduct engaging and interactive training sessions for retail teams both in-person and remotely.● Provide in-depth product knowledge training to ensure the retail team is equipped to confidently present and sell our products.● Deliver training on sales techniques, negotiation skills, customer service, and other relevant skills to enhance the retail team's performance.● Conduct onboarding training sessions for new hires and familiarizing them with company policies, procedures, and product knowledge.● Assess the performance of the sales team during training sessions and provide constructive feedback and coaching to address performance gaps.● Work closely with store and cluster managers to align training initiatives with sales goals and identify specific training needs.● Maintain updated records of training curriculum and material. Skills Required:● Bachelor's degree in a relevant field or equivalent practical experience.● 2-5 years experience as a retail trainer, sales trainer, or in a similar training role.● Strong knowledge of retail industry practices, sales techniques, and customer service principles.● Excellent communication and presentation skills● Ability to design and deliver effective training programs, utilizing a variety of training methods and techniques.● Proficient in MS Office suite and other training software/tools.● Strong analytical and problem-solving skills● Flexibility to travel within the assigned region as required.● Languages: Kannada, Tamil, Telugu, Hindi & Malayalam (Any 3 languages to speak)● Add-on: Hands-on experience with LMS (Learning Management Systems) and Instructional Design is an added advantage.
experience
7...Responsibilities:● Conduct engaging and interactive training sessions for retail teams both in-person and remotely.● Provide in-depth product knowledge training to ensure the retail team is equipped to confidently present and sell our products.● Deliver training on sales techniques, negotiation skills, customer service, and other relevant skills to enhance the retail team's performance.● Conduct onboarding training sessions for new hires and familiarizing them with company policies, procedures, and product knowledge.● Assess the performance of the sales team during training sessions and provide constructive feedback and coaching to address performance gaps.● Work closely with store and cluster managers to align training initiatives with sales goals and identify specific training needs.● Maintain updated records of training curriculum and material. Skills Required:● Bachelor's degree in a relevant field or equivalent practical experience.● 2-5 years experience as a retail trainer, sales trainer, or in a similar training role.● Strong knowledge of retail industry practices, sales techniques, and customer service principles.● Excellent communication and presentation skills● Ability to design and deliver effective training programs, utilizing a variety of training methods and techniques.● Proficient in MS Office suite and other training software/tools.● Strong analytical and problem-solving skills● Flexibility to travel within the assigned region as required.● Languages: Kannada, Tamil, Telugu, Hindi & Malayalam (Any 3 languages to speak)● Add-on: Hands-on experience with LMS (Learning Management Systems) and Instructional Design is an added advantage.
experience
7