- Support reporting needs by generating, analyzing, and distributing LMS reports and dashboards
- Perform data uploads and maintenance (e.g., user data, completions, transcripts)
- Collaborate with instructional design and L&D teams to deploy training programs
- Ensure data accuracy, system integrity, and compliance with organizational policies
- Support integrations (e.g., content providers like Udemy, LTI tools, third-party systems)
- Assist in system upgrades, releases, and testing activities
- Document SOPs, processes, and system configurations
