Core Responsibilities
People Leadership & Operations
 Lead a team of AP associates; recruit, onboard, coach, and develop talent; drive engagement, performance management, and succession depth.
 Act as the single point of contact for US/AP stakeholders (SLC and business partners) on SLAs, cadence, and escalations; run daytoday operations with clear SOPs and ownership.
 Establish the weekly/monthly governance rhythm (dashboards, KPIs, issue logs) and present progress to leadership with actionable summaries.
AP Process Ownership
 Oversee endtoend AP operations: intake/3way match, exception handling, vendor master hygiene, payment proposal & run governance, credit/debit
memos, and GR/IR review cadence. (Grounded in your Analyst/Sr Specialist scopes around handling vendor inquiries, complex issue resolution, and leading AP tasks/projects.)
 Drive rootcause analysis and process streamlining to reduce rework and cycle times; translate recurring issues into preventive controls or standard work
updates.
 Ensure monthend AP close activities (subledger review, accruals inputs, reconciliations handoff to GL) are timely, accurate, and evidenced for audit.
 Govern vendor query management with clear SLAs and communication
templates; ensure consistent stakeholder/vendor experience across channels.

Controls, Quality & Compliance
 Maintain a robust maker–checker and exception framework; ensure complete
audit trails for AP changes, vendor master updates, and sensitive transactions.
 Partner with Quality/Controls to define and monitor key control tests; address
audit observations and close actions within agreed timelines.
 Enforce policy adherence (DoA, vendor onboarding/KYC, payment terms,
duplicate invoice prevention) and align with IT/Access on rolebased controls.
Analytics, Reporting & Tooling
 Build and publish AP performance metrics (TAT, firstpass yield,
exception/backlog trends, vendor response SLA, duplicate/blocked items).
Leverage data mining and queries to surface systemic issues and trend risks.
 Champion adoption of advanced Excel/queries and support the roadmap for
automation/RPA opportunities in invoice processing and reconciliations.
Collaboration & Stakeholder Management
 Work crossfunctionally with Procurement, Receiving/Stores, Treasury, and
GL/Accounting to resolve upstream/downstream defects and keep the payment
calendar riskfree.
 Align with HR/TA on hiring waves and skill matrices; participate in interviews for
critical AP roles.

Key Performance Indicators (KPIs)
 Invoice TAT & FirstPass Yield (targetbased); % exceptions aged > X days
 Vendor Query SLA (response/resolution); vendor satisfaction signals
 Payment Run Health (ontime, no duplicate/blocked items); duplicate prevention
hitrate
 Close Readiness (ontime AP close inputs; exception reconciliation aging)
 Control Posture (audit findings, remediation cycle time)

Tools / Systems Exposure (Preferred)

 ERP / AP Modules (e.g., 3way match, vendor master, payments)- like oracle –
SAP, PeopleSoft
 Analytics & Productivity: Advanced Excel; familiarity with SQL/queries for
data pulls is beneficial.
Qualifications / Experience
 Education: Bachelor’s in Accounting/Finance/Commerce; MBA preferred.
 Experience: 15+ years in finance operations with proven team leadership;
strong track record in Accounts Payable operations and improvement
programs.
 Competencies: Stakeholder management, communication, coaching, datadriven
problem solving, and delivery in fastpaced environments.
 Preferred : Exposure to automation/RPA, Lean/Six Sigma Certificate.

 

experience

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