Key ResponsibilitiesData Infrastructure & Reporting <p>- Build reporting frameworks linking Workfront, DAM, Letsflo, Pixelz, and financials.</p><p>- Create dashboards in Power BI/Tableau/Excel.</p><p>- Establish data hygiene QA processes.</p>Metrics Design & Insights <p>- Define KPIs and standard metric definitions.</p><p>- Analyze trends and highlight operational bottlenecks.</p><p>- Provide recommendations for process or cost improvement.</p>Budget & Vendor Performance Tracking <p>- Track spend across vendors and production workflows.</p><p>- Build dashboards showing vendor SLAs and cost trends.</p><p>- Support budget planning with forecast models.</p><p>Required Experience & Skills</p><p>·         5–8 years of experience in data analytics, business intelligence, or operational insights, ideally within marketing, creative, or production environments.</p><p>·         Proven experience building data systems from the ground up — not just maintaining them.</p><p>·         Proficiency in Excel (advanced formulas, pivot tables, macros), Power BI, Tableau, Adobe Analytics and strong presentation skills in PowerPoint.</p><p>·         Experience designing dashboards that synthesize data from multiple sources and communicate trends clearly.</p><p>·         Strong understanding of business and operational metrics, preferably in creative or production workflows.</p><p>·         Ability to partner with cross-functional teams to define what data to track and why.</p><p>·         Comfortable working with APIs, data exports, or structured data from SaaS platforms.</p><p>·         Exceptional attention to detail, data integrity, and ability to translate data into actionable insights.</p><p>·         Strong communication and storytelling skills — able to turn data into narratives that drive action.</p><p>·         Highly independent, proactive, and resourceful — capable of creating structure where none exists.</p><p>Preferred Experience</p><p>·         Familiarity with systems such as Workfront, Letsflo/Shotflow, Pixelz, DAM (Sitecore), or similar creative production platforms.</p><p>·         Experience in retail, fashion, or multi-brand creative operations environments.</p><p>·         Exposure to automation, AI, or advanced analytics projects.</p><p>·         Knowledge of database structures, Power Query, or scripting for data transformation.</p><p>·         Degree in Data Analytics, Operations, Business, or a related field.</p><br /> <h3>experience</h3>9

<p>REQUIRED QUALIFICATIONS</p><p>Education</p><ul><li><p>Bachelor’s degree in Information Technology, Computer Science, Engineering, or related discipline.</p></li><li><p>Master’s degree preferred.</p></li></ul><p>Experience</p><ul><li><p>10–15 years of experience in IT Service Management with minimum 5 years in Change Management.</p></li><li><p>Demonstrated experience establishing CAB governance in large-scale, multi-site IT environments.</p></li><li><p>Hands-on experience with data center change management including infrastructure, network, and application changes.</p></li><li><p>ServiceNow Change Management module expertise required.</p></li><li><p>Experience with CI/CD integration and DevOps change practices preferred.</p></li></ul><p>Certifications (Required)</p><ul><li><p>ITIL 4 Foundation (mandatory)</p></li><li><p>ITIL 4 Managing Professional or Strategic Leader (preferred)</p></li></ul><p>Certifications (Preferred)</p><ul><li><p>ServiceNow Certified Implementation Specialist (CIS-ITSM)</p></li><li><p>Prosci Change Management Certification</p></li><li><p>PRINCE2 Practitioner</p></li><li><p>Six Sigma Green Belt or above</p></li><li><p>ISO 20000 Lead Auditor</p></li></ul><h3>experience</h3>15

Job Title : Operation AnalystLocation : BangaloreExperience : 3 to 5yearsSkills : Full & final Settlements, Retailer finance, account management, General Ledger & Data Analyst.  JOB DESCRIPTION – OPERATION ANALYST : <br /><br /> Proficient in computer data entry and data analysis, and drawing insights from data.<br /> Relevant experience with MS Office (excel, word, PowerPoint), and proficient<br />understanding of ERP tools like SAP.<br /> Ability to initiate and process payments for vendors, via SAP.<br /> Good stakeholder management skills, including oral and written communication,<br />negotiation and influencing others without authority, and working with various<br />stakeholders.<br /> Project management skills to be able to multitask and prioritize work, to ensure on-time<br />delivery.<br /> Problem-solving skills that provide the ability to solve issues independently, and to know<br />when to escalate.<br /> Experience in General Ledger accounting, Data Analysis, Accounts Payable<br /> Project Management in EB DG – Ensuring retailers input data timely everyday, validating<br />the accuracy of the data, running EB DG gamification contests, site visits to check on EB<br />DG compliance, submitting data to required stakeolders<br /> Full & Final Settlement of Retailers who have moved out of system within 90 days.<br /> Data Management w.r.t. Business Plans for CO & DO – sharing timely business plans<br />with channel & relevant stakeholders within the organization. Data analysis of few<br />elements related to Business Planning.<br /> Sharing Wet Stock targets / other relevant communication with channel.<br /> <h3>experience</h3>6