Key Responsibilities<br />Strategic Planning & Business Development<br /> Export Strategy – Formulate and execute a comprehensive export sales strategy<br />aligned with Muvtons' long-term vision and revenue targets.<br /> Market Expansion – Identify, evaluate, and prioritise new export markets (Middle<br />East, Europe, Southeast Asia, Africa, Americas, CIS countries) based on market<br />potential, competitive landscape, and strategic fit.<br /> Revenue Ownership – Own export revenue targets; develop annual and quarterly<br />sales plans; forecast accurately and deliver consistent growth.<br /> New Business Acquisition – Identify and convert new customers including OEMs,<br />industrial distributors, project contractors, and institutional buyers in target<br />geographies.<br />Channel & Partner Management<br /> Distributor Network – Recruit, onboard, and manage overseas distributors and<br />channel partners; negotiate distribution agreements; drive partner performance and<br />loyalty.<br /> Agent & Representative Management – Appoint and manage sales<br />agents/representatives in key markets where direct distribution is not viable.<br /> Partner Enablement – Equip partners with product training, marketing collateral,<br />pricing tools, and technical support to maximise their effectiveness.<br />Customer Relationship Management Key Account Development – Build and nurture strategic relationships with large<br />international OEMs and institutional customers; identify cross-selling and upselling<br />opportunities.<br /> Customer Engagement – Conduct regular customer visits, business reviews, and<br />technical presentations; ensure high levels of customer satisfaction and retention.<br /> Issue Resolution – Act as escalation point for critical customer issues; ensure timely<br />resolution in coordination with quality, logistics, and production teams.<br />Trade Operations & Compliance<br /> Export Documentation – Oversee export documentation, LC/payment terms<br />negotiation, shipping coordination, and customs compliance.<br /> Regulatory Compliance – Ensure adherence to international trade regulations, export<br />control laws, sanctions, and country-specific import requirements.<br /> Incoterms & Contracts – Negotiate commercial terms, contracts, and pricing in line<br />with Incoterms and company policies.<br />Market Intelligence & Competitive Analysis<br /> Market Research – Monitor global market trends, customer preferences, regulatory<br />changes, and emerging applications relevant to castors and wheels.<br /> Competitive Intelligence – Track competitor activities, pricing strategies, and product<br />offerings; recommend proactive responses.<br /> Voice of Customer – Gather and synthesise international customer feedback; provide<br />inputs to product development and quality improvement initiatives.<br />Team Leadership & Development<br /> Team Building – Recruit, mentor, and develop a capable export sales team; build a<br />culture of accountability, collaboration, and continuous learning.<br /> Performance Management – Set clear KPIs and targets for team members; conduct<br />regular reviews; provide coaching and feedback.<br /> Cross-functional Collaboration – Coordinate with product management,<br />manufacturing, quality, finance, and logistics to ensure seamless order fulfilment and<br />customer experience.<br />Brand Building & Representation<br /> Trade Shows & Exhibitions – Represent Muvtons at international trade fairs,<br />exhibitions, and industry conferences; generate leads and enhance brand visibility.<br /> Marketing Collaboration – Work with marketing to develop export-focused<br />campaigns, catalogues, digital content, and promotional materials. Required Qualifications<br />Area Requirement<br />Education Bachelors : degree in Engineering (Mechanical/Industrial preferred) orBusiness AdministrationExperience 15+ years in B2B sales with at least 7–10 years in export sales leadershiproles Industry<br />BackgroundManufacturing sector essential—castors, material handling equipment,<br />industrial components, automotive ancillaries, or hardware preferredExport<br />ExpertiseProven track record of building and scaling export business from India;<br />deep understanding of international trade practicesGeographic<br />ExposureExperience in at least two of the following regions: Middle East, Europe,<br />Southeast Asia, Africa, Americas<h3>experience</h3>25