Shift time -This will be US shift timings (Resource should be flexible)<br />Work mode - Its work from Office<br /><br />1) Make outbound calls to candidates for interview scheduling and follow-ups<br />2) Screen candidates through initial telephonic conversations<br />3) Coordinate with hiring managers and candidates for interview slots<br />4) Maintain candidate pipelines and update recruitment trackers<br />5) Assist in onboarding and offboarding processes<br />6) Maintain employee records and HR databases<br />7) Prepare offer letters, appointment letters, and documentation<br />8) Handle employee queries related to HR policies and processes<h3>experience</h3>2

<p>Role & responsibilities</p> <p>Key Job Tasks/Responsibilities</p><p>1. Contributes to operational excellence in HR by efficiently and accurately executing</p><p>processes related to employment compliance, payroll, absence management, time</p><p>tracking, benefits administration, and employee data management.</p><p>2. Provides an excellent service experience when executing employee-facing</p><p>processes. Serves as the initial point of contact for customers by receiving incoming</p><p>requests via multiple methods for human resource-related information</p><p>3. Understanding the necessity and value of accuracy, the ability to complete tasks with</p><p>high levels of precision.</p><p>4. Resolves customer requests by use of knowledge, FAQ database, scripts, tools, and</p><p>necessary resources.</p><p>5. Meets established quality and volume goals (SLAs) by gathering and providing</p><p>complete information, entering accurate data into required systems, and maintaining</p><p>prompt response rates. </p><p>6. Participates in continuous improvement activities, identifying areas for process</p><p>simplification and efficiency.</p><p>7. Knowledge of customer service concepts and techniques; ability to meet or exceed</p><p>customer needs and expectations and provide excellent service directly or indirectly.</p><p>8. The position manages the completion of own work assignments and coordinates</p><p>work with others.</p><p>9. Proficiency in MS Word, Excel and PowerPoint Presentation (Mandatory)</p><p>10. Working experience in HR Shared Service with a minimum of 2 years of mandatory</p><p>Workday system experience.</p><p>11. Should be willing to work from the office all 5 days of the week.</p><p>12. Experience in developing standard work process documentation</p><h3>experience</h3>4

Job Title: HR Business Partner (HRBP) Manager Experience: 10-15 Years Industry Preference: Healthcare / Rehabilitation / Clinical ServicesLocation: HSR layout, Bengaluru Reports To: Head – Human Resources / CHRO Role Overview The HRBP Manager will act as a strategic partner to business leaders across healthcare/rehabilitation centers, driving people initiatives that align with organizational goals. This role focuses on employee relations, leadership development, workforce planning, and capability building while ensuring a positive, compliant, and high-performing work environment. Key Responsibilities  1. Strategic HR Business Partnering ● Partner with center heads and leadership teams to align HR strategies with business objectives.● Act as a trusted advisor on organizational design, workforce planning, and talent management.● Drive HR interventions to improve productivity, engagement, and retention. 2. Employee Relations & Grievance Management ● Manage and resolve employee grievances with fairness, empathy, and compliance.● Establish robust grievance redressal mechanisms across centers.● Ensure adherence to labor laws, company policies, and ethical practices. 3. Leadership Mentoring & Coaching ● Mentor and coach leaders to enhance people management capabilities.● Support leadership in decision-making related to performance, conflict resolution, and team dynamics.● Drive leadership development initiatives and succession planning. 4. Workforce Management & Capacity Planning ● Lead workforce planning initiatives including headcount planning, utilization, and forecasting.● Analyze workforce data to optimize staffing models and improve efficiency.● Support expansion plans through effective capacity building strategies. 5. Performance Management & Talent Development  ● Drive performance management processes including goal setting, reviews, and feedback culture.● Identify training needs and design development programs for employees and managers.● Collaborate with L&D teams to implement capability-building initiatives. 6. Training & Development  ● Facilitate and oversee employee training programs aligned with business needs.● Ensure continuous skill development, especially for clinical and operational teams.● Promote a culture of learning and professional growth. 7. HR Operations & Compliance ● Ensure smooth HR operations across centers.● Monitor compliance with statutory regulations and internal policies.● Support audits and maintain proper documentation. 8. Employee Engagement & Culture Building ● Drive engagement initiatives to enhance employee satisfaction and retention.● Foster a positive, inclusive, and high-performance work culture.● Conduct regular feedback mechanisms (surveys, skip-level meetings, etc.).<h3>experience</h3>15