Key Responsibilities:The position will play an integral part in the company’s growth initiatives including but not limited to:• Handle inbound calls from customers regarding products, services, and orders.• Provide accurate and timely information to customers, addressing their questions and concernseffectively.• Assist customers with order placement, order status inquiries, returns, exchanges, and other relatedrequests.• Troubleshoot customer issues and
Key Responsibilities:The position will play an integral part in the company’s growth initiatives including but not limited to:• Handle inbound calls from customers regarding products, services, and orders.• Provide accurate and timely information to customers, addressing their questions and concernseffectively.• Assist customers with order placement, order status inquiries, returns, exchanges, and other relatedrequests.• Troubleshoot customer issues and
Roles and responsibilities1st point of contact to customer, SPOC between customer & dealer.Resolving complaints, also track complaint no., tracker, etc.Maintain MISHandle dealer quotation,, convert it & upload the same and do closure within TAT.Should have technical knowledge, Preventive maintenance, gensat knowledge, AMC, etc QualificationDiploma/IT/Polytechnicexperience5
Roles and responsibilities1st point of contact to customer, SPOC between customer & dealer.Resolving complaints, also track complaint no., tracker, etc.Maintain MISHandle dealer quotation,, convert it & upload the same and do closure within TAT.Should have technical knowledge, Preventive maintenance, gensat knowledge, AMC, etc QualificationDiploma/IT/Polytechnicexperience5