Customer Support Executive - Healthcare (Bengaluru)
We are seeking a dedicated and professional Customer Support Executive to join our team in the Healthcare industry. This full-time position is based in Bengaluru Urban, Karnataka. As a Customer Support Executive, you will be the primary point of contact for our clients, ensuring they receive exceptional service and support.
Responsibilities:
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Provide detailed information about healthcare services, products, and policies.
Assist customers with scheduling appointments, processing requests, and resolving issues.
Maintain accurate customer records and update information in the CRM system.
Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.
Adhere to all company policies and procedures, as well as healthcare industry regulations.
Identify opportunities to improve the customer support process and enhance the overall customer experience.
Qualifications:
Any relevant qualification is accepted.
Maximum of 3 years of experience in a customer support role.
Primary skills in Customer Support are essential.
Excellent communication and interpersonal skills.
Proficiency in using customer support software and tools.
Ability to work effectively in a fast-paced environment.
A proactive approach to problem-solving and customer service.
Must be based in or willing to relocate to Bengaluru Urban, Karnataka.
To Apply:
If you are a motivated individual with a passion for customer service in the healthcare sector, we encourage you to apply. Please submit your resume and a cover letter detailing your relevant experience to {{}}.
experience
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Customer Support Executive - Healthcare (Bengaluru)
We are seeking a dedicated and professional Customer Support Executive to join our team in the Healthcare industry. This full-time position is based in Bengaluru Urban, Karnataka. As a Customer Support Executive, you will be the primary point of contact for our clients, ensuring they receive exceptional service and support.
Responsibilities:
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Provide detailed information about healthcare services, products, and policies.
Assist customers with scheduling appointments, processing requests, and resolving issues.
Maintain accurate customer records and update information in the CRM system.
Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.
Adhere to all company policies and procedures, as well as healthcare industry regulations.
Identify opportunities to improve the customer support process and enhance the overall customer experience.
Qualifications:
Any relevant qualification is accepted.
Maximum of 3 years of experience in a customer support role.
Primary skills in Customer Support are essential.
Excellent communication and interpersonal skills.
Proficiency in using customer support software and tools.
Ability to work effectively in a fast-paced environment.
A proactive approach to problem-solving and customer service.
Must be based in or willing to relocate to Bengaluru Urban, Karnataka.
To Apply:
If you are a motivated individual with a passion for customer service in the healthcare sector, we encourage you to apply. Please submit your resume and a cover letter detailing your relevant experience to {{}}.
Job Description: Soft Services Coordinator<p>The Soft Services Coordinator plays a vital role in ensuring a seamless, high-quality environment for all employees and visitors.</p><h3> Role Overview</h3><ul><li><p>Position: Soft Services Coordinator</p></li><li><p>Department: Facilities Management / Operations</p></li><li><p>Reporting To: Facilities Manager</p></li><li><p>Objective: To oversee the delivery of essential workplace services, ensuring vendor compliance, budget adherence, and a premium "front-of-house" experience.</p></li></ul><h3>### Key Responsibilities</h3><p>1. Vendor & Contract Management</p><ul><li><p>Supervise third-party service providers, including cleaning, landscaping, waste management, pest control, and catering.</p></li><li><p>Conduct regular site walk-throughs to audit performance against Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).</p></li><li><p>Coordinate periodic deep cleans or specialized maintenance projects.</p></li></ul><p>2. Workplace Experience</p><ul><li><p>Manage office supplies, pantry inventory, and stationery procurement.</p></li><li><p>Oversee reception and mailroom operations to ensure professional first impressions.</p></li><li><p>Assist in the planning and execution of internal corporate events or office moves.</p></li></ul><p>3. Health, Safety, & Environment (HSE)</p><ul><li><p>Ensure all soft service activities comply with health and safety regulations.</p></li><li><p>Manage waste segregation and sustainability initiatives (e.g., recycling programs).</p></li><li><p>Identify and report any facility defects or hazards immediately.</p></li></ul><p>4. Financial & Administrative Support</p><ul><li><p>Process invoices and track expenditures against the soft services budget.</p></li><li><p>Maintain accurate records of service schedules, compliance certificates, and vendor contracts.</p></li><li><p>Gather and analyze employee feedback to continuously improve service delivery</p></li></ul><h3>experience</h3>7
We are seeking a highly motivated Analyst with 2 – 4 years of experience in banking, product, implementation, and support roles within the Capital Adequacy and Regulatory Reporting domain across Indian and Middle East regions. The role requires strong analytical and documentation skills, along with sound subject matter understanding of Basel I/ II / Basel III frameworks and credit risk capital computation under Standardized and IRB approaches. The ideal candidate will be adept at client engagement, requirement gathering, and collaborating with cross-functional teams to deliver regulatory and capital adequacy solutions within defined timelines. Required Skills and Competencies • 2–4 years of relevant experience in banking, financial product management and implementation within the Capital Adequacy / Credit Risk / Regulatory Reporting domain. • Strong understanding of Basel II / III capital computation frameworks and credit risk measurement methodologies. • Proven experience in requirement gathering, business documentation, and stakeholder management. • Excellent analytical, problem-solving, and communication skills. • Ability to work collaboratively across cross-functional and technical teams. • Exposure to Indian and Middle East regulatory environments preferred. • High level of initiative with a results-driven and solution-oriented mindset. <h3>experience</h3>4
<p>Cyber </p><p> </p><p>Senior Level 3 CDC Analyst </p><p> </p><p>About Woodside Energy </p><p>We are a global energy company, providing reliable and affordable energy to help people lead better lives. Join our team at Woodside Global Solutions in Bengaluru where talent, digital expertise, and operational excellence converge to solve complex energy challenges, accelerate change, and reimagine business capabilities to support Woodside's global operations and our role in the energy transition. </p><p> </p><p>Founded in 1954, Woodside established the liquefied natural gas (LNG) industry in Australia 40 years ago and supplies customers around the globe. 70 years on, Woodside continues to be driven by a spirit of innovation and determination. </p><p> </p><p>At Woodside, we know great results come from our people feeling valued, getting the support they need to reach their full potential and working in a psychologically and physically safe work environment. We believe in nurturing talent and providing opportunities for continuous learning and career advancement. </p><p> </p><p>Refer to our corporate website for more information about our different locations and projects: </p><p>What We Do-https://www.woodside.com/what-we-do</p><p> </p><p>About Woodside Global Solutions </p><p>Woodside Global Solutions in Bengaluru is being built as a hub of excellence, to drive innovation, digital transformation, and global collaboration. </p><p>Working as one Global team, the Woodside Digital team is a trusted partner driving transformation within the organisation. We are bold in our ambitions and resolute in our actions. Through cutting-edge AI, robust cyber security, and advanced data solutions we drive innovation and influence every part of our business. </p><p>We are looking for talented professionals who are passionate about technology and eager to make a global impact, helping to shape the future of Woodside together. </p><p> </p><p> </p><p>About the role </p><p>Our Cyber mission is to safeguard people, brand, and reputation across IT and Operational Technology. We aim for transparency and proactive cyber risk management. </p><p>The Cyber team is responsible for creating a consistent cyber culture across the Global Cyber team and driving the strategic uplift of cyber capability across the Woodside business. Our team partners closely with our CISO and Cyber teams, Cyber Service Line owners and our Digital Service Centre Lead team, with operations situated in Australia and North America to ensure safe, reliable global operations. </p><p>As an Senior Level 3 CDC Analyst in Bengaluru, you’ll lead global monitoring and response for both cyber and physical security events, ensuring Woodside is prepared for, and resilient to, all forms of emerging threats. </p><p>We work together to maintain Woodside’s secure digital environment in support of our mission. </p><p> </p><p>Duties & Responsibilities: </p><p> </p><ul><li>Foster psychological safety and calm decision-making during high-pressure cyber and security incidents. </li><li>Promote fatigue management, healthy shift practices, and a “safe to speak up” culture across global operations. </li><li>Lead change efforts that build a positive security culture where everyone understands their role in protecting Woodside’s people, assets, and reputation. </li><li>Act as shift lead and escalation point for high-impact or complex cyber and physical events. </li><li>Mentor and uplift junior analysts, supporting investigations, playbook execution, and incident reviews. </li><li>Provide calm, felt leadership during periods of crisis or escalation, ensuring alignment between digital and physical response teams. </li><li>Drive a culture of ownership, accountability, and structured response within the global, follow-the-sun operating model. </li><li>Lead investigations across multiple telemetry and intelligence sources (EDR, SIEM, DNS, identity, physical threat intel platforms). </li><li>Maintain, test, and refine playbooks for cyber incidents, all-hazards monitoring, containment, and escalation. </li><li>Coordinate incident response and crisis communications in collaboration with the Woodside Communications Centre (WCC). </li><li>Conduct after-action reviews and contribute to root cause analysis and lessons-learned reporting. </li><li>Ensure adherence to global governance frameworks, including legislative, HSE, and risk management requirements. </li><li>Drive continuous improvement across detection, monitoring, and threat analysis processes. </li><li>Deliver consistent, high-quality shift documentation and containment evidence. </li><li>Participate in joint simulation and tabletop exercises across Cyber and S&EM to test integrated response and recovery capabilities. </li></ul><ul><li>Identify monitoring gaps and work with Cyber Engineering, S&EM, and IT teams to improve visibility and control assurance. </li><li>Conduct advanced cyber investigations, including lateral movement analysis, threat hunting, and adversary emulation. </li><li>Integrate external threat intelligence (ACSC, One-ISAC, Seerist, iSOS) into cyber and physical response workflows. </li><li>Oversee global all-hazard incident monitoring and threat intelligence coordination, ensuring actionable insight for risk owners. </li><li>Coordinate travel security monitoring, executive protection assessments, and event threat analysis as required. </li><li>Contribute to automation and detection enrichment (SOAR, IOC correlation, Cribl, Sentinel). </li><li>Ensure containment and response steps are executed effectively and documented accurately. </li><li>Coordinate cross-functional crisis and incident management activities in line with Woodside’s S&EM framework. </li><li>Lead or contribute to the technical response for high-severity incidents and align outcomes with Detection Engineering and Incident Command. </li><li>Maintain oversight of global intelligence subscriptions and deliver actionable reports to Cyber and S&EM leaders. </li><li>Uplift global monitoring capabilities to reduce mean time to detect (MTTD) and respond (MTTR). </li></ul><p> </p><p> </p><p>Skills & Experience: </p><ul><li>5–10 years in Security Operations, Incident Response, or Security & Emergency Management within a corporate or government context. </li><li>Strong technical knowledge of detection and response tooling (Sentinel, Defender, Purview) </li><li>Deep understanding of adversary TTPs (MITRE ATT&CK) and multi-domain threat analysis (cyber and physical). </li><li>Experience leading or coordinating incident response and crisis management across global operations. </li><li>Demonstrated ability to mentor, influence, and collaborate across cyber, security, and operational teams. </li><li>Excellent written and verbal communication, capable of briefing executives and crisis management teams. </li><li>Familiarity with global travel risk, executive protection, and emergency management frameworks is advantageous. </li></ul><p> </p><p>If you think you can do this job but don’t meet all the criteria, that’s OK! Please apply. At Woodside, we value people with diverse experiences and backgrounds, as they provide unique perspectives that help us innovate. </p><p> </p><p> </p><p>Recognition & Reward: </p><p>What you can expect from us: </p><ul><li>Commitment to your ongoing development, including on the job opportunities and formal programs </li><li>Inclusive parental leave entitlements for both parents </li><li>Values led culture </li><li>Flexible work options </li><li>Generous annual leave, sick leave and casual leave </li><li>Cultural and religious leave with flexible public holiday opportunities </li><li>A competitive remuneration package featuring performance based incentives with uncapped Employer Provident Fund </li></ul><p> </p><p>Woodside is committed to fostering an inclusive and diverse workforce culture, which is supported by our Values. Inclusion centres on all employees creating a climate of trust and belonging, where people feel comfortable to bring their whole self to work. We also offer supportive pathways for all employees to grow and develop leadership skills. </p><p> </p><p>If you are ready to take your career to the next level and be part of a global organisation that values innovation and excellence, apply now through our careers portal or connect with our recruitment team. </p><p> </p><h3>experience</h3>10