Customer Service Engineer – Job Description Co-Ordination with Customer for Warranty Handling within set Turnaround Time/<br />Response time.<br /> Technical knowledge of tyre functioning and other manufacturing and field related<br />conditions<br /> Co-ordination with Business and Service team for synergy building<br /> Reporting to Regional manager on daily warranty handling and MIS. Coordinating with Field engineering team for mileage surveys, new condition<br />developments and other warranty related conditions<br /> Development & Field concern root cause analysis and resolution Keeping track of Competitive latest policy, Product, and technology development for<br />benchmarking.<br /> Conducting Fleet tests and Follow-ups with customers for new development projects. Develop strong business relationship with Replacement channel and OEM Workshops by<br />providing excellent and timely Customer Service Support<br /> Conducting Mileage Survey.<br /> Campaign Support, Tyre safety and maintenance awareness, Customer Connect<br />programs etc.<br /> Handling team of 3P technical experts and assisting them on real time basis for instant<br />warranty support to customers and OE customers<br /> Regular meetings with Consumer OE and Farm OE field/ State/ Regional service<br />leaders for better PR and close working.<h3>experience</h3>9

Job Responsibilities<br />a. Increase AD business by improving customer retention activities and conducting<br />service promotional activities for all ADs (Camps, Customer meets, Engine Service Camp<br />etc.).<br />b. To ensure and keep a track of service reminders, convert appointments into service with<br />customer adherence tools and increasing the AMC.<br />c. Improve sales of Parts & Oil for serviced vehicles<br />d. Identify the scope to increase revenue in AD Workshop & Make them Profitable.<br />e. Ensure customer database updating and maintenance of data<br />f. Maintain relationship with Main Dealer and Authorized Dealer Staff<h3>experience</h3>2

Service Engineer (PLC/SCADA) - Contract<p>We are seeking a proactive and skilled Service Engineer with expertise in PLC programming, SCADA systems, and HMI development to join our team on a contract basis in Chennai, Tamil Nadu. This is an excellent opportunity for an experienced professional to contribute to critical projects within a dynamic environment.</p>Responsibilities:<ul><li>Perform PLC programming, configuration, and troubleshooting for various industrial automation systems.</li><li>Develop and implement SCADA systems for process monitoring and control.</li><li>Design and create HMI interfaces for intuitive operator interaction.</li><li>Conduct system diagnostics and resolve technical issues to ensure optimal performance.</li><li>Collaborate with cross-functional teams to integrate and commission automation solutions.</li><li>Provide technical support and training to end-users and maintenance staff.</li><li>Document system configurations, procedures, and technical specifications.</li><li>Stay updated with the latest advancements in automation technology.</li></ul>Qualifications:<ul><li>Bachelor of Engineering (B.E.) or Bachelor of Technology (B.Tech.) degree in Electrical Engineering, Electronics Engineering, Computer Science, or a related field.</li><li>2 to 5 years of relevant experience in industrial automation, with a strong focus on PLC programming, SCADA systems, and HMI development.</li><li>Proficiency in programming various PLC platforms (e.g., Siemens, Allen-Bradley, Mitsubishi).</li><li>Experience with SCADA software (e.g., Wonderware, Ignition, SCADA-X).</li><li>Skilled in HMI development tools and interfaces.</li><li>Strong analytical and problem-solving abilities.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li></ul>Job Details:<ul><li>Job Title: Service Engineer (PLC/SCADA)</li><li>Job Type: Contract</li><li>Placement Type: Contract</li><li>Location: Chennai, TN, 600031, India</li><li>Experience: 2-5 years</li><li>Qualification: B.E./B.Tech.</li><li>Primary Skills: PLC programming, SCADA systems, HMI development, troubleshooting</li></ul>To Apply:<p>Interested candidates are encouraged to submit their resume and cover letter to {{}}.</p><h3>experience</h3>5