Key Responsibilities:Oversee and manage the Zoho CRM platform, ensuring smooth functioning and data accuracy across all modules.Record, update, and maintain comprehensive customer and investor information, including leads, contacts, accounts, deals, and interactions.Verify and validate data to maintain accuracy, completeness, and consistency across the CRM database.Collaborate with the Zoho and internal development teams to automate workflows, enhance

Record to Report (RTR)  EducationB. Com / M. Com/ MBA/ CA/ ICMAYears of Experience2 – 10 years experience in RTR in shared services environmentLocationHyderabad, IndiaTravelNoneWork RequirementThe role requires working US hours especially during period close with options for part USA time zone coverage during the rest of the month.  Willingness to work in any shift.(Timings : 6 PM – 3 AM)   Skills and CapabilitiesDetailsPeople Management SkillsAbility to

Collaborate Across Teams: Work closely with Sales, Logistics, QA/QC, and Planning teams toensure orders are processed on time and any issues are quickly resolved.• Maintain Accurate Records: Keep detailed and up-to-date records of all client interactions, includingorder statuses, samples, quotes, and payments.• Daily Updates: Regularly update CRM and CFTs Task sheet to ensure everyone has clear visibilityand accountability for ongoing tasks.• Manage