Purpose of the job: describe in 1 phrase what contribution the job is expected to make to the organisation’s objectives We are seeking a highly skilled and results-oriented Strategic Key Account Manager to lead the growth and management of key accounts in India. The ideal candidate will develop and nurture long-term relationships with strategic clients, align their needs with business objectives, and ensure sustained growth through strategic planning and execution. Environment/Context: describe the most important internal and external factors influencing the job
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Engineering
Designing Sales & Marketing
Finance, Purchase, Logistic
Distributors
Customer Accountabilities of the job: describe the main results expected from the job Key Responsibilities Account Strategy and Planning:
o Develop and implement strategic account plans tailored to the needs of key clients.
o Conduct regular market analysis to identify growth opportunities and align strategies accordingly.
o Establish account objectives and monitor performance against targets. Relationship Management:
o Build and maintain strong relationships with key decision-makers and stakeholders in client organizations.
o Act as the primary point of contact for strategic accounts, ensuring high levels of client satisfaction.
o Resolve client issues proactively, maintaining a professional and solutions-oriented approach. Sales and Revenue Growth:
o Drive revenue growth by identifying cross-selling and upselling opportunities within key accounts.
o Collaborate with internal teams to tailor solutions and services that meet client needs.
o Achieve and exceed assigned sales and growth targets. Collaboration and Team Leadership:
o Work closely with internal teams (e.g., marketing, product development, and customer support) to deliver seamless client experiences.
o Provide mentorship and guidance to junior team members in account management best practices.
Reporting and Analysis:
o Regularly track and report on account performance metrics, including revenue, profitability, and customer satisfaction.
o Prepare and present business reviews to senior management and clients.
experience
14show more Purpose of the job: describe in 1 phrase what contribution the job is expected to make to the organisation’s objectives We are seeking a highly skilled and results-oriented Strategic Key Account Manager to lead the growth and management of key accounts in India. The ideal candidate will develop and nurture long-term relationships with strategic clients, align their needs with business objectives, and ensure sustained growth through strategic planning and execution. Environment/Context: describe the most important internal and external factors influencing the job
Engineering
Designing Sales & Marketing
Finance, Purchase, Logistic
Distributors
Customer Accountabilities of the job: describe the main results expected from the job Key Responsibilities Account Strategy and Planning:
o Develop and implement strategic account plans tailored to the needs of key clients.
o Conduct regular market analysis to identify growth opportunities and align strategies accordingly.
o Establish account objectives and monitor performance against targets. Relationship Management:
o Build and maintain strong relationships with key decision-makers and stakeholders in client organizations.
...
o Act as the primary point of contact for strategic accounts, ensuring high levels of client satisfaction.
o Resolve client issues proactively, maintaining a professional and solutions-oriented approach. Sales and Revenue Growth:
o Drive revenue growth by identifying cross-selling and upselling opportunities within key accounts.
o Collaborate with internal teams to tailor solutions and services that meet client needs.
o Achieve and exceed assigned sales and growth targets. Collaboration and Team Leadership:
o Work closely with internal teams (e.g., marketing, product development, and customer support) to deliver seamless client experiences.
o Provide mentorship and guidance to junior team members in account management best practices.
Reporting and Analysis:
o Regularly track and report on account performance metrics, including revenue, profitability, and customer satisfaction.
o Prepare and present business reviews to senior management and clients.
experience
14show more
