- Outbound Calling: Make outbound calls to farmers and agri-business owners from provided lead lists to inform them about new products, promotions, and schemes.
- Sales and Promotion: Explain product features, benefits, and pricing in a clear and compelling way to generate interest and secure sales.
- Customer Relationship Management: Build and maintain strong, positive relationships with customers by understanding their needs and recommending appropriate solutions.
- Inbound Call Handling: Answer incoming calls from customers and provide information, resolve inquiries, and address complaints professionally.
- Lead Generation: Identify new sales leads and opportunities through effective questioning and conversation with potential customers.
- Database Management: Maintain accurate and up-to-date records of customer interactions, sales calls, and customer information in the CRM system.
- Sales Targets: Strive to meet and exceed daily, weekly, and monthly call and sales targets.
- Market Feedback: Collect market and customer feedback to share with the sales and product development teams.
- Product Knowledge: Stay informed about all agricultural products and services offered, including their benefits and applications.
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