Key Responsibilities<br />Facility & Soft Services Management<br />• Supervise office maintenance, housekeeping, cafeteria and security operations.<br />• Monitor and address employee complaints, ensuring timely resolution.<br />• Ensure compliance with health, hygiene and workplace safety regulations.<br />• Oversee daily cleaning activities and ensure adherence to established SOPs.<br />• Coordinate with vendors and service providers to maintain service standards.<br />• Support laptop dispatch activities and assist in event coordination.<br />Transport & Fleet Management<br />• Maintain comprehensive knowledge of transport routing and operational processes.<br />• Plan and optimize transportation routes for cost-effectiveness and efficiency.<br />• Coordinate trip scheduling and transportation logistics.<br />• Manage fleet utilization to ensure optimal vehicle deployment.<br />• Utilize and monitor GPS tracking systems for transport operations.<br />• Track and resolve transport-related complaints promptly.<br />Qualifications & Experience<br />Education<br />• Bachelor’s degree in Commerce or a related discipline.<br />Experience<br />• 3–5 years of experience in Soft Services and Transport Management.<br />Skills & Competencies<br />• Strong analytical skills with attention to detail.<br />• Excellent organizational and multitasking abilities.<br />• Effective communication and stakeholder coordination skills.<br />• Proficiency in MS Office applications, including Excel and Word.<br />Strong vendor management and problem-solving capabilities.<br />Key Attributes<br />• High level of ownership and accountability.<br />• Ability to work in a fast-paced environment.<h3>experience</h3>5