Job Title: International Customer Care Executive<h3>The Role</h3><p>We are looking for a professional and empathetic individual to support our global customers. You will provide high-quality assistance, solve technical queries, and ensure a seamless brand experience.</p><h3>What You’ll Do</h3><ul><li><p>Assist Customers: Handle international inquiries via phone, email, and chat.</p></li><li><p>Solve Problems: Troubleshoot product issues and provide step-by-step solutions.</p></li><li><p>Guide Professionals: Assist contractors and designers with technical specifications.</p></li><li><p>Keep Records: Accurately log all interactions in our CRM system.</p></li></ul><h3>What We’re Looking For</h3><ul><li><p>Fluent English: Excellent verbal and written communication skills (neutral accent).</p></li><li><p>Tech Savvy: Ability to learn product technicalities and navigate support software.</p></li><li><p>Flexibility: Comfortable working in rotational night shifts to support global time zones.</p></li><li><p>Empathy: A patient, "customer-first" mindset.</p></li></ul><h3>Requirements</h3><ul><li><p>Education: Graduate in any field.</p></li><li><p>Experience: 1–6years in International Voice/Support.</p></li><li><p>Skills: Basic MS Office knowledge and quick typing.</p></li></ul><h3>Perks</h3><ul><li><p>Competitive Salary </p></li><li><p>Global exposure with a premium brand.</p></li><li><p>Comprehensive health insurance and transport facility.</p></li></ul><h3>experience</h3>6