Job Description (JD):Handle telephonic inquiries and schedule appointments.Manage appointment reminders, follow-ups, and cancellations.Counsel patients on basic therapy instructions and handle queries empathetically.Assist with feedback collection and satisfaction surveys.Key Result Areas (KRAs):≥90% appointment retention and follow-through.High engagement on patient satisfaction metrics.Timely handling of inbound and outbound patient

Job Title: Customer Care OfficerLocation: GurgaonJob Summary:Responsible for delivering exceptional service to customers by addressing inquiries, resolving complaints, and ensuring a smooth experience across all touchpoints.This role demands empathy, efficiency, and a customer-first mindset.Key Responsibilities:= Handle dealer and customer calls professionally and empathetically. Respond to inquiries regarding services and warranty policies. Guide

We are seeking enthusiastic and detail-oriented individuals to join our team as Customer Services Executive (Survey QC & Updation) in Kochi. This is a field-based role that involves extensive travel within designated areas of Kochi to conduct quality checks (QC) and update information related to ongoing or recently completed surveys, primarily focused on water connections.This position is ideal for fresh graduates or anyone looking to start their career