Job Title: Customer Care OfficerLocation: GurgaonJob Summary:Responsible for delivering exceptional service to customers by addressing inquiries, resolving complaints, and ensuring a smooth experience across all touchpoints.This role demands empathy, efficiency, and a customer-first mindset.Key Responsibilities:= Handle dealer and customer calls professionally and empathetically. Respond to inquiries regarding services and warranty policies. Guide

We are seeking enthusiastic and detail-oriented individuals to join our team as Customer Services Executive (Survey QC & Updation) in Kochi. This is a field-based role that involves extensive travel within designated areas of Kochi to conduct quality checks (QC) and update information related to ongoing or recently completed surveys, primarily focused on water connections.This position is ideal for fresh graduates or anyone looking to start their career

Collaborate Across Teams: Work closely with Sales, Logistics, QA/QC, and Planning teams toensure orders are processed on time and any issues are quickly resolved.• Maintain Accurate Records: Keep detailed and up-to-date records of all client interactions, includingorder statuses, samples, quotes, and payments.• Daily Updates: Regularly update CRM and CFTs Task sheet to ensure everyone has clear visibilityand accountability for ongoing tasks.• Manage