Key Responsibilities<h3>Guest Relations & Reception</h3><ul><li><p>Welcome and Greet: Serve as the face of the company, greeting visitors, clients, and vendors warmly and directing them to the appropriate person or meeting room.</p></li><li><p>Call Management: Manage a multi-line switchboard, answering incoming calls promptly, screening/routing them efficiently, and taking accurate messages.</p></li><li><p>Inquiry Handling: Respond to general in-person and telephonic inquiries regarding the company with accurate information.</p></li></ul><h3>Administrative Support</h3><ul><li><p>Mail & Courier Logistics: Manage incoming and outgoing mail, packages, and couriers; maintain logs and ensure timely distribution.</p></li><li><p>Meeting Room Management: Coordinate and schedule meeting rooms, ensuring they are tidy and properly equipped before presentations or client visits.</p></li><li><p>Office Supplies: Monitor and manage inventory for office supplies and front-desk stationery, placing orders when necessary.</p></li><li><p>Data Maintenance: Keep up-to-date records of visitor logs, staff attendance summaries, and contact directories.</p></li></ul><h3> </h3><h3>experience</h3>7

Front Office Executive<br /> What this job involves:  Serving on the front lines of customer service<br /> In this role, you’ll be in charge of one of the busiest places in the office—the front<br />desk. Constantly on the go, you’ll give our visitors a warm welcome, and guide them<br />and our employees along the way. In other words, you will set the benchmark in<br />giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls, including<br />distribution. Therefore, it is essential to remain professional and polite in the way you<br />present yourself, from appearance to behaviour.<br />You will spend each day looking at how you can maintain and improve the front<br />office. Part of your checklist is to get your hands on the latest magazines and<br />newspapers to be displayed in the reception.  Being at the heart of the business<br />Maintaining and updating records and database are also part of your basic daily<br />routine. These include telephone registers, call tracking and client contacts. Much of<br />your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation<br />procedures. On top of these, you’ll be expected to develop policies and procedures needed for all functions in the reception. As needed, you’ll also take part in<br />managing conference rooms, events, flower arrangement coordination, and others. Sound like you? To apply you need to be: A highly skilled professional<br />You should be a graduate in any discipline and have one to five years’ experience in front desk management or reception. Proven experience with continuous<br />improvement initiatives and client reporting is also vital for this role. If you’re familiar with occupational safety requirements matched with strong computer literacy and the<br />ability to manage activities using different systems, then you might be the best fit for this job. A client service champ<br />A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range<br />of client staff—regardless of their level—and their demands? An outstanding multitasking talent also provides a perfect complement to your skill set.     <h3>experience</h3>5

<p>Position: Front Office Executive </p><p>Special Skills and/or Abilities:</p><ul><li>Smart, presentable and pleasing personality;</li></ul><ul><li>Excellent interpersonal communication;</li><li>Well versed in English</li></ul><p> </p><p>Job Description:</p><p>Essential Functions include:</p><p> </p><ul><li>Answering, screening and transferring incoming calls to the respective departments or numbers.</li></ul><ul><li>Greeting visitors entering the office, determine nature and purpose of their visit, and direct or escort them.</li><li>Prepare visitor passes of the guests/ visitors and maintain their record in the Visitor Management System.</li><li>To maintain list of the telephone numbers and extensions of the employees.</li><li>Oversee the upkeep and maintain decorum of the reception area.</li><li>Bookings of meeting rooms and ordering lunch for meetings.</li><li>Other duties may be assigned based on company needs.</li></ul><br /> <h3>experience</h3>3