Key Responsibilities
1. Front Desk & Guest Management
Greet, welcome, and direct visitors, clients, and job candidates in a warm and professional manner.
Maintain a clean, organized, and presentable reception area at all times.
Manage the visitor logbook or digital check-in systems and issue visitor badges where required.
Handle client/guest queries efficiently or direct them to the appropriate department.
2. Communication & Switchboard Operations
Answer, screen, and forward incoming phone calls while providing accurate information.
Take detailed, accurate messages and ensure they reach the intended recipient promptly.
Monitor, sort, and distribute daily mail, deliveries, and couriers.
Draft, review, and send outbound emails and official correspondence as needed.
3. Administrative & Office Support
Schedule appointments, coordinate meetings, and manage conference room bookings.
Monitor and maintain office supplies, tracking inventory and placing orders when necessary.
Provide basic clerical support, including photocopying, scanning, filing, and data entry.
Assist the HR and Admin teams with basic employee onboarding, tracking attendance, or organizing company events.
Coordinate with vendors, facility management, and housekeeping staff to ensure smooth daily operations.
