This role is responsible for ensuring a smooth and timely interview scheduling process,
maintaining accurate staffing records, and supporting temporary workforce fulfillment.
The Interview Specialist contributes to a positive candidate and hiring manager
experience through effective communication, organization, and follow-through.
Key Responsibilities:
Interview Coordination
 Conduct phone interviews and document candidate responses, effectively
screening candidates in or out of the recruitment process based on position
requirements.
 Determine whether candidates move forward to the next step in the hiring
process.
 Schedule interviews for hourly positions across designated locations and
coordinate availability between candidates and hiring managers.
 Communicate interview details, confirmations, updates, and follow-up information
via phone, text, and email.
 Rescheduling interviews as needed to accommodate changing business needs.
 Update candidate statuses and maintain accurate interview records within the
appropriate recruitment systems (UKG).
 Track interview attendance and escalate scheduling concerns when appropriate.
 Answer incoming candidate inquiries and provide requested information or
assistance.
 Support efforts to improve candidate interview attendance, engagement, and
overall candidate experience.
 Demonstrate the Company's Core and Growth Values in the performance of all
job functions.
Temporary Staffing Administration
 Create and process temporary labor work orders.
 Obtain required approvals prior to work order activation.
 Coordinate staffing requests with approved staffing agencies.
 Monitor work orders from submission through fulfillment.
 Maintain accurate documentation of temporary staffing activity.
 Track open and filled with temporary staffing requests.
Staffing Agency Coordination Serve as the primary point of contact for staffing vendors.
 Communicate staffing requirements and timelines.
 Follow up on candidate submissions and placement status.
 Maintain professional working relationships with agency partners.
 Escalate fulfillment concerns when staffing needs are not being met.
Reporting and Administration
 Maintain accurate recruiting and staffing records.
 Provide routine staffing updates to Talent Acquisition leadership.
 Monitor key operational metrics, including:
o Interview scheduling turnaround time
o Candidate show rates
o Temporary staffing fill rates
o Work order processing accuracy
 Assist with reporting and data audits as requested.
Requirements & Qualifications:
 High school diploma or equivalent, Required
 3-5 year of experience in a business, office, or customer service environment,
Required
 Basic understanding of Human Resources principles
 Strong attention to detail
 Excellent verbal and written communication skills
 Excellent interpersonal skills
 Effective time management and organizational skills
 Analytical and problem-solving skills
 Maintain confidentiality
 Working knowledge of Continuous Improvement
 Proficient computer skills, including experience with Microsoft Office Suite,
internet, and document management systems
 Ability to handle multiple projects simultaneously within established time
constraints
 Ability to work independently as well as in a team environment
 Ability to perform under strong demands in a fast-paced environment
 Respond professionally to candidate interviews and inquiries
 Display empathy, understanding, and patience with employees and external
customers
 Work professionally with customers and co-workers to efficiently serve customers
while treating all individuals with enthusiasm and respect

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