<p>Job Description: HR Manager – Operations</p><p>Location: Mumbai (On-site/Hybrid) </p><p>Reports to: Business Head</p><p>Job Summary</p><p>We are looking for a detail-oriented and proactive HR Operations Manager to lead our</p><p>day-to-day HR functions. You will be responsible for the entire employee lifecycle—from</p><p>onboarding to exit—ensuring that our HR processes are seamless, compliant with</p><p>Indian labor laws, and focused on improving the employee experience.</p><p> </p><p>Key Responsibilities</p><p>1. Employee Lifecycle Management</p><p> Onboarding: Manage the end-to-end joining process, including documentation,</p><p>background verification (BGV), and induction.</p><p> Offboarding: Handle resignations, conduct exit interviews, and ensure smooth</p><p>full-and-final (F&F) settlements.</p><p> HRIS Management: Maintain and update the Employee Database (HRMS) with</p><p>100% accuracy.</p><p>2. Payroll & Benefits Administration</p><p> Coordinate with the finance team to ensure timely and accurate monthly payroll</p><p>processing.</p><p> Manage attendance, leaves, and overtime records.</p><p> Oversee employee benefits, including Group Medical Insurance and ESIC/PF</p><p>contributions.</p><p>3. Statutory Compliance</p><p> Ensure the organization is 100% compliant with Maharashtra State labor laws.</p><p> </p><p> Handle filings and documentation for Provident Fund (PF), ESIC, Professional</p><p>Tax (PT), and Labour Welfare Fund (LWF).</p><p> Maintain all statutory registers and prepare for periodic audits.</p><p>4. Policy & Process Improvement</p><p> Implement and update HR policies and Employee Handbooks.</p><p> Streamline operational workflows to reduce manual errors and improve</p><p>turnaround time (TAT).</p><p>5. Employee Relations & Engagement</p><p> Act as the first point of contact for employee queries regarding payroll, policies,</p><p>or grievances.</p><p> Organize monthly engagement activities and office events to build a positive</p><p>culture.</p><p> </p><p>Required Skills & Qualifications</p><p> Education: MBA/PGDM in Human Resources or a related field.</p><p> Experience: 3–6 years in HR Operations (Experience in a Mumbai-based</p><p>startup or SME is a plus).</p><p> Software: Proficiency in MS Excel (VLOOKUP, Pivot Tables) and experience</p><p>using HRMS tools (e.g., GreytHR, Keka, or Darwinbox).</p><p> Knowledge: Strong understanding of Indian Labor Laws and payroll</p><p>compliance.</p><p> Communication: Excellent verbal and written English; ability to communicate in</p><p>Hindi/Marathi is an advantage for local vendor/labor management.</p><h3>experience</h3>10

1. Program Support & Stakeholder Management<br /> Support the HRBP in driving end to end HR delivery, ensuring structured tracking,<br />documentation, and followups.<br /> Coordinate across Rewards, HR COO, and other COEs to gather inputs, update<br />timelines, and ensure alignment with the HRBP’s direction.<br /> Facilitate collaboration with Legal, Risk, and Project teams, ensuring governance<br />requirements are met and the HRBP has the right information for decision making.<br />2. Legal & Compliance Coordination<br /> Support as needed to work with external legal counsel to consolidate risk<br />assessments and surface key points for HR leads review.<br /> Maintain compliance records and prepare auditready documentation, ensuring the<br />leads have visibility on outstanding actions.<br />3. Gap Analysis & Due Diligence Support<br /> Prepare and review mapping data (roles, levels, compensation, policies, impact<br />areas) and highlight insights or discrepancies.<br /> Consolidate findings into structured summaries to support recommendations and<br />decision forums<br />4. Communication &; Change Management Delivery<br /> Support in drafting comms materials<br /> Support execution of communication plans, including employee messages, FAQs,<br />and engagement sessions.<br />5. Execution Planning (“ADay” Readiness)<br /> Develop checklists, trackers, and readiness plans for ADay in alignment with HR<br />leads .<br /> Coordinate operational tasks like terminations, redundancy calculations to ensure all<br />readiness elements are on track.<br />6. Employee Data & Compliance Management<br /> Oversee data related activities (data pulls, validation, audits), ensuring accuracy<br />before presenting to the HRBP.<br /> Coordinate transfer of employee data, personnel files, BGV details, and other<br />artefacts to SS&C.<br /> Manage operational steps related to employee queries and collate inputs for action or<br />escalation.<br /> Maintain a central tracker for offers, acceptances, followups, and issues requiring<br />HRBP involvement.<br />8. Support in setting up meetings, room booking logistics, calendars etc.<h3>experience</h3>10

Role Summary<br />We are looking to hire a highly experienced Senior Recruiter to manage end-to-end recruitment for mid to senior-level roles, supporting Retail and Consumer-facing businesses across international geographies, with a strong preference for UK, Europe, USA and EMEA markets.<br />This role requires a hands-on recruiter who has personally handled international hiring, worked with overseas Hiring Managers, and understands the cultural, market and process nuances of global recruitment.<br />The successful candidate will independently drive the full recruitment lifecycle — from intake and market mapping to sourcing, interviewing, stakeholder management, offer closures and onboarding — in a fast-paced, delivery-driven, global environment.<br />Key Responsibilities (Additions Highlighted)<br />Manage end-to-end recruitment for mid to senior-level roles across international markets (UK/Europe/USA/EMEA).<br />Partner with international Hiring Managers and Business Leaders across time zones to understand role requirements and hiring priorities.<br />Build global sourcing strategies using market mapping, headhunting, referrals and competitor intelligence.<br />Conduct in-depth screening and competency-based interviews for international candidates.<br />Provide market intelligence on talent availability, compensation benchmarks and competitor hiring trends in overseas markets.<br />Manage cross-border hiring processes, including coordination with compliance, background checks and onboarding teams.<br />Drive high standards of candidate experience and stakeholder communication in an international delivery model.<br />Search Criteria / Candidate Profile (Updated)<br />Mandatory Experience & Skills<br />8–12 years of overall recruitment experience, with at least 5–7 years in hands-on, end-to-end recruitment (3- 4 years of executive hiring experience)<br />Proven experience hiring for mid to senior-level positions (Manager, Senior Manager, Lead, Head roles).<br />Mandatory exposure to international hiring, with preference for:<br />UK<br />Europe<h3>experience</h3>12