Serve as a strategic HR partner to business leaders and management teams, providing guidance and support on all HR-related matters. • Develop and implement HR strategies, policies, and initiatives tailored to the unique needs and challenges of the retail/e-commerce industry. • Lead recruitment efforts for last-mile delivery operations, including sourcing, screening, interviewing, and onboarding qualified candidates. • Collaborate with operational teams to optimize workforce planning, staffing levels, and talent management strategies. • Provide coaching and support to line managers on performance management, employee relations, and conflict resolution. • Drive employee engagement initiatives to foster a positive and inclusive work environment, with a focus on frontline delivery teams. • Manage HR analytics and reporting to track key metrics and identify areas for improvement. • Ensure compliance with all applicable labor laws, regulations, and company policies across all locations. • Conduct regular visits to hubs, stores, and DCs to assess HR needs, address concerns, and support local management teams. • Foster a culture of continuous learning and development by facilitating training programs and skill development initiatives for employees at all levels. Preferred:Bachelor’s degree in human resources management, Business Administration, or a related field. Master’s degree preferred. Minimum of 5 years of experience in HR management, with a focus on the retail or ecommerce industry. Proven track record of successfully managing HR operations, including recruitment, performance management, employee relations, and compliance.
experience
10 ... Serve as a strategic HR partner to business leaders and management teams, providing guidance and support on all HR-related matters. • Develop and implement HR strategies, policies, and initiatives tailored to the unique needs and challenges of the retail/e-commerce industry. • Lead recruitment efforts for last-mile delivery operations, including sourcing, screening, interviewing, and onboarding qualified candidates. • Collaborate with operational teams to optimize workforce planning, staffing levels, and talent management strategies. • Provide coaching and support to line managers on performance management, employee relations, and conflict resolution. • Drive employee engagement initiatives to foster a positive and inclusive work environment, with a focus on frontline delivery teams. • Manage HR analytics and reporting to track key metrics and identify areas for improvement. • Ensure compliance with all applicable labor laws, regulations, and company policies across all locations. • Conduct regular visits to hubs, stores, and DCs to assess HR needs, address concerns, and support local management teams. • Foster a culture of continuous learning and development by facilitating training programs and skill development initiatives for employees at all levels. Preferred:Bachelor’s degree in human resources management, Business Administration, or a related field. Master’s degree preferred. Minimum of 5 years of experience in HR management, with a focus on the retail or ecommerce industry. Proven track record of successfully managing HR operations, including recruitment, performance management, employee relations, and compliance.
experience
10 
