Responsibilities
The role is a mix of project management, administration, and internal customer service.
Program Administration: Managing the training calendar, booking venues, and coordinating schedules for instructors and participants.
Onboarding Coordination: Organizing orientation sessions for new hires to ensure a seamless transition into the company culture.
Learning Management System (LMS) Oversight: Uploading content, tracking completion rates, and troubleshooting technical issues for employees.
Vendor Management: Acting as the point of contact for external training providers and consultants.
Data & Reporting: Gathering feedback via surveys and preparing reports on training effectiveness and budget spend.
Resource Preparation: Ensuring all "collateral" (handouts, digital guides, equipment) is ready before a session begins.

