Branch Operations Manager

with AML/KYC standards
 Escalate operational risk issues, irregularities, or control breaches in a
timely manner
Process Review & Quality Assurance
 Perform independent review and quality checks on operational
processes and documentation
 Ensure all transactions are properly supported with required
documentation and approvals
 Monitor operational performance metrics and maintain high standards20250708of service quality
 Assist in internal and external audits by providing required
documentation and explanations
Technology & System Support
 Work closely with the IT team to ensure systems support operational
requirements
 Participate in system testing, UAT, and process enhancement
implementation
 Ensure proper use of banking systems for transaction processing and
reporting
Team Supervision & Support
 Supervise junior operations staff in daily transaction processing and
ensure compliance with procedures
 Provide on-the-job training and guidance to enhance team capability Operations Management & Control
 Supervise and review day-to-day operational activities, including
account opening, remittance, trade finance, treasury settlement, and
credit administration
 Perform maker-checker control by reviewing and authorizing
transactions to ensure accuracy, completeness, and compliance with
internal policies and regulatory requirements
 Ensure smooth and efficient delivery of banking services through
proper process execution and monitoring
 Assist in implementing operational policies, procedures, and internal
controls, and ensure adherence by the operations team
 Identify operational issues and recommend process improvements to
enhance efficiency and reduce errors
Stakeholder Coordination
 Coordinate with internal departments (e.g., lending, compliance,
treasury) to ensure smooth operations
 Support communication with Head Office regarding operational matters
and reporting requirements
 Assist the COO in handling regulatory inquiries and operational
reporting
Other Responsibilities
 Support the COO in executing operational initiatives and projects
 Perform other duties as assigned by managementQualifications* Minimum 8 years of banking experience. Experience working at a foreign
bank in India, such as Korean & Japanese banks, is highly desirable.
* Deep understanding of Indian banking regulations applicable to foreign
banks.
* Proficient in international trade standards and practices (e.g., UCP).
Holding a certification in Trade finance (e.g., CDCS, CSDG) is a plus.
* Deep understanding of account opening, KYC, remittance, treasury
settlement, bilateral, and syndication loan administration.
* Profound comprehension of interbank payments, including local clearing
payments such as NEFT, TTGS, etc., and international remittances such as
SWIFT, etc.
* Bilingual proficiency in English and Mandarin (oral and written) is a plus.

experience

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