Key Responsibilities:

• Serve as a trusted advisor to the NEW Business leadership team on all people-related matters.
• Translate commercial objectives into workforce planning, talent acquisition, and capability-building strategies.
• Design high impact people strategies and programs that enable talent attraction and retention.
• Provide data-driven insights on headcount, attrition, and productivity to inform business decisions.

• Lead end-to-end talent lifecycle activities: attraction, onboarding, development, retention, and succession planning.
• Oversee performance management cycles, including goal-setting, periodic reviews, and year-end calibrations.
• Partner with recruitment team and hiring managers to drive efficient, high-quality recruitment for the distribution and commercial workforce.

• Manage employee relations cases, including investigations, disciplinary processes, and grievance resolution, in compliance with UAE Labour Law and DIFC/Mainland regulations where applicable.
• Maintain up-to-date knowledge of employment legislation in countries of operation (with focus on Pakistan, India, Singapore and Dubai) to ensure business practices remain compliant.
• Advise on employment contracts, end-of-service benefits (EOSB), visa and work permit requirements in coordination with the HR operations function.

• Champion values and culture within the NEW Business division.
• Manage employee engagement initiatives, seek employee feedback and drive action plans; track outcomes.
• Support organisational change initiatives, including restructures, role redesigns, and new market entries.

• Maintain accurate HR data and generate regular people metrics reports for the business.
• Partner with HR operations function on payroll inputs, benefits administration, and policy harmonisation across the region.
• Contribute to the buildout of scalable HR processes and systems as the business grows.

Candidate Profile:

• 10+ years of progressive HR experience, with a minimum of 2–3 years in a dedicated HR Business Partner capacity.
• Demonstrated experience supporting a distribution, technology, or fast-paced commercial business environment.
• Proven ability to influence and engage senior stakeholders without direct authority.
• Act as a coach and trusted advisor to influence business leaders in the areas of organization effectiveness, change management and capability building.
• Strong analytical skills — comfortable using HR data and metrics to shape decisions.
• Strong communication and problem solving skills; collaborative working style
• Curiosity, business acumen, learning agility, flexibility to juggle multiple priorities concurrently.
• Excellent written and spoken English.
• UAE residency or willingness to relocate to UAE.

• Prior exposure to Apple or other OEM distribution ecosystems, channel management, or retail operations.
• Experience working in a multi-country, matrix organisation.
• Familiarity with HRIS platforms

experience