• Recruitment & Onboarding: Coordinate the hiring process (job postings, interviewing, shortlisting), draft offer letters, and facilitate seamless onboarding experiences for new hires.
• Employee Relations: Act as the primary point of contact for employee queries, mediate workplace conflicts, address grievances, and foster a healthy work environment.
• Performance Management: Support department managers in goal setting, coordinate regular performance review cycles, and track employee progress and development.
• Compliance & Policy Management: Ensure all company policies align with local labor laws and regulations. Draft and update employee handbooks, contracts, and ensure accurate record-keeping.
• Compensation, Benefits & Payroll: Assist with payroll processing, manage employee leave/attendance data, and administer health benefits, insurance claims, and rewards programs.
• Training & Development: Identify organizational skill gaps, coordinate training and upskilling programs, and track staff participation.
• HR Analytics: Gather and maintain people-data via HR Information Systems (HRIS), preparing reports on attrition, turnover, and hiring metrics to support management.

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