Core Responsibilities
Order Processing & Trade Tracking: Managing sales orders, issuing contracts, and tracking fulfillment schedules for domestic wholesale and international shipments.
Documentation & Compliance: Coordinating required shipping documentation-including invoices, packing lists, bill of lading (B/L), certificates of origin, and phytosanitary certificates for agricultural export/import.
Logistics & Dispatch Coordination: Liaising with freight forwarders, port authorities, and transport teams to monitor container loading and delivery timelines.
Client & Vendor Communication: Serving as the key contact point for buyers, brokers, and suppliers to share shipment status, resolve trade discrepancies, and handle queries.
Sales Support & Data Management: Maintaining CRM or ERP records, tracking receivables, preparing daily/weekly sales reports, and assisting sales managers with pricing quotes.
