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    1 job found for Call Center

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      • bilaspur, chhattisgarh
      • permanent
      Call Centre Operations Manager Job Responsibilities • Conduct staff performance reviews, assess needs, cost/benefit analysis, and other operational strategy assessments. Establish a high standard for productivity, quality, and customer service as well as define user guidelines. Develop company systems for customer interaction and voice response and control the implementation process. • Manage and improve center performance through performance monitoring, p
      Call Centre Operations Manager Job Responsibilities • Conduct staff performance reviews, assess needs, cost/benefit analysis, and other operational strategy assessments. Establish a high standard for productivity, quality, and customer service as well as define user guidelines. Develop company systems for customer interaction and voice response and control the implementation process. • Manage and improve center performance through performance monitoring, p

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