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  • escalation service desk

    • kolkata, west bengal
    • permanent
    ResponsibilitiesExperience - 3 plus years of experience in managing customer complaints, Escalations with any international BPO, KPO or call center.Candidates should have excellent communication skills. AML, KYC knowledge will be good to have.working as an SME at an escalation desk will be preferred. Qualifications University graduateFluent in English (spoken and written)Minimum 3-5 years related banking, Actively engage in the identification of potential
    13 may 2025
    ResponsibilitiesExperience - 3 plus years of experience in managing customer complaints, Escalations with any international BPO, KPO or call center.Candidates should have excellent communication skills. AML, KYC knowledge will be good to have.working as an SME at an escalation desk will be preferred. Qualifications University graduateFluent in English (spoken and written)Minimum 3-5 years related banking, Actively engage in the identification of potential
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