air export operations.

Key Skills/Abilities :
1. Coordinate airline bookings and reservations for air cargo shipments, ensuring timely and efficient scheduling.
2. Handle documentation processes, including the preparation and transmission of FHL and FWB documents in
compliance with industry regulations.
3. Liaise with airlines, ground handlers, and other stakeholders to facilitate the smooth transfer of cargo and
ensure adherence to shipping requirements.
4. Communicate proactively with customers to provide pre-alerts, updates on shipment status, and resolution of
any issues or inquiries.
5. Monitor cargo movements and track shipments throughout the transportation process, proactively addressing
any delays or discrepancies.
6. Collaborate with internal teams to optimize operational processes, streamline workflows, and enhance service
delivery.
7. Maintain accurate records of air cargo activities, including documentation, invoices, and performance metrics.
8. Stay informed about industry trends, regulatory changes, and best practices in air freight operations,
incorporating relevant updates into daily activities.