app.support engineer.

stakeholders with varying levels of technical understanding.
-Use KQL/SQL for querying databases to retrieve, manipulate, and analyse data relevant
to the language models.
-Implement rigorous quality checks to ensure the accuracy and reliability of data being
used by language models and reports.
-Collaborate with engineering, data science, and operations teams to understand data
needs and to support model training and improvements.
-Drive continuous improvement in the knowledge base infrastructure to adapt to evolving
model requirements and industry standards.
-Ensure proper alignment of the knowledge base content with regulatory and company
guidelines.
-Maintain current knowledge of relevant data management, dashboard preparation, and
report analysis techniques.
-Facilitate the sharing of insights and best practices within the team and across the
organization.
Required Qualifications:
-Exceptional verbal and written communication skills in English.
-Demonstrated expertise in KQL/SQL for data querying and analysis.
-Strong proficiency with MS Excel and experience in the creation of dynamic dashboards.
-Critical thinking and analytical skills, with the ability to extract meaningful insights from
complex data sets.
-Ability to articulate complex information clearly and succinctly to both technical and
non-technical audiences.
-Ability to manage multiple priorities in a fast-paced environment.