ptp associate.

Manage the day to day volumes by ensuring PTP deliverables in terms of invoices/tickets/reports processed
on time and vendors paid/requests actioned on time are met
 Deliver operational SLAs and KPIs
 Effective Query management and on time resolution
 Should be able to work independently without much follow-ups
 Should be able to collaborate with multiple teams and stakeholders. Performing Root Cause analysis for
recurring or high severity issues
 Implementing corrective action and preventive action for recurring process related issues
 Help the team in identifying process excellence and process efficiency opportunities within the team
 Ensure daily MICS and SOX compliance during day to day transactions