- Respond to call and email requests related to Material Management/ Spare partsmanagement associated with consignment items used in a Telecom industry. Provide technical telephone assistance to geographically dispersed clients of IBM thatmay use a wide variety of systems applications. Requires the use of acquired problem determination skills to identify, resolve, orescalate end-user problems in a multi-processing environment of complex systemsand/or applRespond to call and email requests related to Material Management/ Spare partsmanagement associated with consignment items used in a Telecom industry. Provide technical telephone assistance to geographically dispersed clients of IBM thatmay use a wide variety of systems applications. Requires the use of acquired problem determination skills to identify, resolve, orescalate end-user problems in a multi-processing environment of complex systemsand/or appl
