what is an operations manager?

As an operations manager, you are in charge of the day-to-day running of your organisation. You are involved in every stage, from planning to implementing plans and ensuring everything stays on track once those plans are set in motion. Resource management is a significant part of your role as you seek to make the most efficient use of your organisation's resources to generate the most revenue.

Beyond managing resources, you are also responsible for formulating company strategies and policies. These policies form the glue that keeps an organisation running smoothly in its daily operations. You occasionally take care of human resource functions to ensure employee engagement—and, as a result, productivity—remains high.

An operations manager is an important role in various industries, meaning you have many options when looking for a role. To some degree, the skills and knowledge required for this role are independent of the industry itself, making it easier to move between jobs in different sectors and industries. There are some differences, however, and your specific experience makes you more suited to some operations manager jobs than others.

Would working as an operations manager suit your organisational and leadership skills? If so, read on to find out what competencies and qualifications will help you succeed in this profession.

operations manager jobs

average salary of an operations manager

According to Payscale, the average salary for an operations manager in India is around ₹778,000 per year. This is primarily a base salary, though commission, profit-sharing, and bonuses can also form part of your overall pay. The potential salary range for this profession is high. At the entry-level end of the scale, the average salary is around ₹300,000 per year, while at the top end, it can be as much as ₹20,00,000 per year.

factors that affect operations manager's pay

The most significant factor affecting your salary as an operations manager is your level of experience and your qualifications. Qualifications will play a bigger part in your potential salary when you are just starting in an entry-level position, when better qualifications often result in higher pay. As you gain experience in the role, that experience correlates almost directly to increased pay.

Another big factor in your potential pay is the nature of your job. If you are in charge of one department, your pay will likely be less than an operations manager in charge of several departments. If your employment contract includes performance-related bonuses or profit-sharing, your wages will be higher the better you perform in your role.

operations manager jobss
operations manager jobss

types of operations manager

While the role of an operations manager is mostly a transferrable one that will allow you to move between industries, there are ways in which you can specialise. An entry-level operations manager can move into any industry, whereas a highly experienced operations manager is likely to specialise in one of the following areas:

  • business operations manager: a business operations manager is essentially a general-purpose version of the role. You supervise the operations of various departments in your employer's organisation, managing resources and ensuring efficiency and productivity.
  • healthcare operations manager: in this speciality, your function is the same, but it applies specifically to the efficiency and quality of service concerning patient care. Performing well in this role requires expertise specific to the healthcare industry.
  • field operations manager: this type of operations manager works with field marketing and sales initiatives. You are responsible for hiring and training representatives, as well as managing the field marketing operation for your organisation.
  • construction operations manager: this type of role involves the same duties but is specific to the construction industry. In this role, you have expertise and experience related to construction, allowing you to ensure proper resource management, standards, safety and efficiency in any construction projects your organisation undertakes.

working as an operations manager

Regardless of the type of operations manager, the basic function is the same: ensuring the smooth running of your organisation's business processes. Therefore, your duties and responsibilities look the same in almost all versions of this role:


education and skills

Some of the academic qualifications for operations managers include:

  • completed 12th: any path to this role will require a degree, which in turn requires the completion of your 12th in standard education.
  •  bachelor's degree: a bachelor's degree should be considered the minimum qualification for anyone pursuing a career as an operations manager. Ideally, this degree will be in business administration, but other related subjects are also feasible.
  • masters degree: a master's degree in operations will increase your chances of being hired in the first place and improve your prospects regarding potential salary.


skills and competencies

Some of the qualities of an operations manager include:

  • leadership: as operations manager, you are in a leadership role and take decisive action regularly. You motivate your workforce, act as a mentor when necessary, and take disciplinary action as required.
  • organisation: a good deal of your role involves planning for the future and monitoring things to ensure they remain on track. Therefore, you require excellent organisational skills.
  • communication: the ability to communicate effectively with employees, colleagues, and representatives from other businesses that your organisation is dealing with is essential.

FAQs about working as an operations manager

Here are some common questions about working as an operations manager:

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