Logs and addresses requests, inquiries/issues, and works with HR employees, managers, and other stakeholders to resolve using various tools. Escalates requests and issues to Manager, HR Reporting to resolve as needed (i.e., data and analysis interpretation)
·Collaborates with HR leaders and stakeholders with a demonstrated understanding of HR processes to provide knowledge and understanding of report capabilities using HR data
·Builds reports, dashboards, and creates templates for HR management reporting; compiles key HR metrics for a variety of stakeholders maintaining discretion, confidentiality, and data privacy
·Consolidates information from various systems to allow the Centers of Excellence to identify trends relevant to HR
·Supports Global Leveraged Services Data Management Specialists, COEs, and HR Business Partners in preparing for annual HR processes, such as consolidating strategic workforce plans and providing reporting for Diversity & Inclusion reviews, etc.
·Enforces a global “single source of truth” approach to all HR Reporting & Analytics via promotion of consistent terminology
·Partners with Leveraged Services to complete enterprise level HR compliance reporting (EEO, etc.), including other stakeholders as needed (i.e., Diversity & Inclusion, Legal, etc.); manage and provide necessary reports for master data and other audits as required
·Completes testing for system enhancements and resolves issues
·Maintains and completes updates to the HR Reporting Knowledge Base and FAQs
·Provides recommendations for enhancements to reports as goals evolve
·Supports on-going development and execution of “one source of truth” reporting standards within HR (i.e., developing report processes, reporting catalog, key metrics, training materials, etc.)
·Supports data governance reports and audits as required
·Participates in HR Technology projects
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