Services Team Member
About the Role
In this role, you will be joining the Customer Services team. This is a high impact and high visibility role, where you will represent the company as you work with customers to define and deliver solutions using Highspot. You will play a key role in building and sustaining customer and partner relationships, while driving the adoption of Highspot within the customer’s organization and ensuring that customers get the full benefits of using our platform.
● 3-5+ years of relevant experience (consulting, development, professional services, or sales engineering experience); ideally including enterprise implementations. ● Bachelor's degree required. (Degree is in a STEM field preferred)
● Ability to effectively support and engage with a diverse group of people. Able to sustain a dynamic discussion with an executive or help an impatient user who is learning about Highspot for the first time.
● Excellent written and verbal communication skills.
● Able to construct a thoughtful and effective strategy for organizing and sharing sales and marketing information.
● Experience being the bridge between different teams within the customer organization, who often have conflicting perspectives. A working knowledge of operating within the marketing and/or sales team at a large organization is a plus....