Required Experience & Education
• High School Diploma
• experience with a technical aptitude in one of these areas:
o Healthcare technology
o Healthcare
o Technology
o Client support
o Environmental Laboratory
Preferred Experience & Education
• College course work or certification in a related field
• Prior experience providing support to customers in highly technical environments
• Technical certifications and/or training: Examples:
o Reading, interpreting, and troubleshooting HL7 messages
o Networking
o Database administration
o Java
o Microsoft technologies
o Crystal Reports development
• Productivity tools such as word processing and spreadsheet applications
• Experience supporting enterprise operating systems
• Proficient typing skills
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