No.
Key Accountabilities
1.
Responsible for planning and managing the commercial performance & expansion of the company’s GSA multiple Airlines Business
2.
Developing feasibility reports and proposals for new Airlines to facilitate operations possibilities in partnership with airport authorities & Ground Handling companies through Business Cases.
3.
Responsible for coordinating with multiple teams of Sales, reservations, and airport operations of different GSA Airlines to ensure smooth & efficient customer services are delivered.
4.
Responsible for preparing periodical business cases for current and prospective airlines, including quantitative data of the current market for an airline, expected revenue, yield and Load factor, equipment suitability, frequencies, and competitor’s policies.
5.
Maintaining solid relations with Key corporate accounts, Travel Agents, TMC, GHA, Airport Authorities, AOC, and CAA through periodical review meetings.
6.
Negotiating and finalizing the contracts of airport operations with Airport authorities, Ground Handling Agents, Airport Lounges, catering services and hotels etc. & GSA Contracts with Airlines.
7.
Planning and implementing the annual marketing strategy to ensure maximum ROI is extracted through best marketing practices, including strategic marketing policies ATL & BTL.
Competencies
Competencies
Proficiency Level (1-4)
A. Behavioural Competencies
Strategic Orientation
Connect the dots, visualize the big picture, and recognize long term implications of today’s actions while making decisions
Understand organization dynamics / industry trends / financial data and translates this knowledge to articulate business strategies
Integrate the interests of the environment, society and communities in one’s actions, decisions and business strategies
Entrepreneurial Mind-Set
Take initiative to spot medium and short term business opportunities and capitalize on them by taking actions with speed and agility
Be comfortable in ambiguous situations, present oneself with conviction and poise, and recover from setbacks with increased energy
Stake Holder Partnering
Cultivate and leverage formal and informal networks and enduring relationships with stakeholders through respect, trust, and empathy
Build strong relationships with existing and potential customers, discover customer needs, take ownership for customer issues and strive to deliver superior customer experience by taking continuous feedback
Outcome Orientation
Execute tasks efficiently and safely through effective time management, planning, process efficiency and product/service quality
Analytically review risks / problems/ issues by assessing their potential impact and developing robust contingency plans
Act as a custodian of the organization by taking complete ownership of goals / desired outcomes
Transformation Mind-Set
Continuously update one’s knowledge and skills in line with changing business dynamics and operating mechanisms, and apply the learning to perform in new or changing contexts
Challenge status quo, create a business case for change, align stakeholders and manage challenges of an uncertain environment
Innovation Focus
Leverage technology to win in the market
Build an agile organization (i.e. fluid structure, nimble processes) which responds rapidly to business challenges and market demands
Team Orientation
Inspire a common vision by fostering teamwork, participate actively in the accomplishment of team objectives, and lead from the front by ‘walking the talk’
Encourage differences in opinion and deal appropriately with conflict
Employee Development
Unlock and channel the potential of employees, provide timely feedback, address performance issues, and actively sponsor their development
Build a work environment where high performance and meritocracy are valued
Experience & Educational Requirements
EDUCATIONAL QUALIFICATIONS:
(degree, training, or certification required)
At least a Masters in Business / Aviation / International Relations/ Marketing
RELEVANT EXPERIENCE: (no. of years of technical, functional, and/or leadership experience or specific exposure required)
Airport / Airline planning experience is preferred
10 years+ experience