L2 Mid Technical Support - Java/Python Roles & Responsibilities
● Project Lifecycles on development & maintenance projects, estimation methodologies, quality
processes.
● Coordinate and work with client Engineering team / Tool owners.
● Good understanding of SDLC and agile methodologies is a pre-requisite
...
● Define strategies to provide world class support to end-users’ queries
● Logical thinking and problem-solving skills along with an ability to collaborate
● Act as the point of contact for escalations and handle them as per the escalation procedures
documented
● Ready to learn and adapt to new technologies, tools / applications, processes, and escalation
procedures
● Participation in ad-hoc and recurring meetings
● Shifts: 24*5 (Rotational Monthly)
Criteria
● Graduate and above in any field
● 5+ years of experience in application development framework and DevOps
● Good interpersonal, communication (English - verbal and written) and presentation skills
● Able to analyze the data, make data-driven decisions and should have an eye for detail
Proficiency in the below tools will be preferred
○ Dev Ops - Release Management, Puppet, Chef, Jenkins.
○ Good to have:
Knowledge on Code repository such as Git and Github
Knowledge on Code release management tools
Cloud Applications (with Single Sign-On)
knowledge of architecture frameworks, and design principles; ability to decipher & manage
technology, performance engineering.
Technical Skillsets
GoLang – Min Exp 2 Yrs
Having good exposure in Jenkins for CI (Continuous Integration)
show more
L2 Mid Technical Support - Java/Python Roles & Responsibilities
● Project Lifecycles on development & maintenance projects, estimation methodologies, quality
processes.
● Coordinate and work with client Engineering team / Tool owners.
● Good understanding of SDLC and agile methodologies is a pre-requisite
● Define strategies to provide world class support to end-users’ queries
● Logical thinking and problem-solving skills along with an ability to collaborate
● Act as the point of contact for escalations and handle them as per the escalation procedures
documented
● Ready to learn and adapt to new technologies, tools / applications, processes, and escalation
procedures
● Participation in ad-hoc and recurring meetings
● Shifts: 24*5 (Rotational Monthly)
Criteria
● Graduate and above in any field
● 5+ years of experience in application development framework and DevOps
● Good interpersonal, communication (English - verbal and written) and presentation skills
● Able to analyze the data, make data-driven decisions and should have an eye for detail
Proficiency in the below tools will be preferred
...
○ Dev Ops - Release Management, Puppet, Chef, Jenkins.
○ Good to have:
Knowledge on Code repository such as Git and Github
Knowledge on Code release management tools
Cloud Applications (with Single Sign-On)
knowledge of architecture frameworks, and design principles; ability to decipher & manage
technology, performance engineering.
Technical Skillsets
GoLang – Min Exp 2 Yrs
Having good exposure in Jenkins for CI (Continuous Integration)
show more