No. Key Accountabilities Key Performance Indicators
1. Business Development & Commercial Space
Planning Leasing of Commercial spaces – occupancy
Understand passenger profile and onboard
categories/brands in line with the same
Improve passenger experience2.Key Account Management Account planning, forecast and
...
management: AOP Planning, Sales &
Revenue
Stakeholder relationships and Management:
Periodic reviews with concessionaires,
Support concessionaire for challenges
pertaining to business operations
Category Management: Category & Sub
category analysis, Space vs Sales
rationalization, Monitor stock cover and
inventory ageing
Provide data driven insights to management
on portfolios handled3 Contract Management Undertake Contract Negotiations Ensure Process compliances –Page 2 of 3
Print date 11/26/2023Agreements, LOI, etc.
Audit report closures4.
Revenue Management Revenue leakage control monitoringand ensure NIL leakage
Ensure revenue receivables are under
control as per stipulated timelines5
Marketing Management Drive Marketing initiatives of Airport
with portfolios handled
Rewards & Recognition Program
Visual Merchandising guidelines and
hygiene check
Undertake tie ups for Pouring right
partners
show more
No. Key Accountabilities Key Performance Indicators
1. Business Development & Commercial Space
Planning Leasing of Commercial spaces – occupancy
Understand passenger profile and onboard
categories/brands in line with the same
Improve passenger experience2.Key Account Management Account planning, forecast and
management: AOP Planning, Sales &
Revenue
Stakeholder relationships and Management:
Periodic reviews with concessionaires,
Support concessionaire for challenges
pertaining to business operations
Category Management: Category & Sub
category analysis, Space vs Sales
rationalization, Monitor stock cover and
inventory ageing
Provide data driven insights to management
on portfolios handled3 Contract Management Undertake Contract Negotiations Ensure Process compliances –Page 2 of 3
Print date 11/26/2023Agreements, LOI, etc.
Audit report closures4.
Revenue Management Revenue leakage control monitoringand ensure NIL leakage
Ensure revenue receivables are under
control as per stipulated timelines5
Marketing Management Drive Marketing initiatives of Airport
with portfolios handled
...
Rewards & Recognition Program
Visual Merchandising guidelines and
hygiene check
Undertake tie ups for Pouring right
partners
show more