Job Responsibilities:

Educating and training dealers/customers/sales staff in the proper use of products
Training medical professionals in the most appropriate use of products
Supporting sales staff with product and clinical information
Responding to product complaints and resolving issues within the specified timeline
Scheduling appointments, meeting existing and new customers in order to promote product, and to determine other opportunities.
Performing professional demonstrations or presentations of company products or services while on customer’s site through the effective use of company’s sales aids and marketing data.
Maintaining excellent customer relationship with key decision makers, doctors, key customer’s personnel and always work toward enhancing such relations and generating new client’s businesses accounts.
Staying current with industry developments by attending educational workshops; reviewing professional publications; participating in medical conferences/seminars/exhibitions and providing input to Sales department
Monitoring competitors by gathering current marketplace information on pricing, products, new products to Sales Head in an organized, timely and effective manner.
Conducting video training sessions for internal and external customers
Preparing clinical material to support sales activities
Carrying out any other tasks assigned by the Reporting Manager

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product specialist- surgical products.

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