- Position: Senior Manager Operations or Director of Operations Responsibilities: ● Define and monitor the onboarding and support processes and ensure timely and high-quality delivery of customer requests. ● Prioritize and assign work across multiple team functions which include content, website design and digital marketing. When necessary, communicate and negotiate timelines with customers. ● Drive process improvements to improve team productivity, throughpPosition: Senior Manager Operations or Director of Operations Responsibilities: ● Define and monitor the onboarding and support processes and ensure timely and high-quality delivery of customer requests. ● Prioritize and assign work across multiple team functions which include content, website design and digital marketing. When necessary, communicate and negotiate timelines with customers. ● Drive process improvements to improve team productivity, throughp
