You are successfully logged out of your my randstad account

You have successfully deleted your account

    Thank you for subscribing to your personalised job alerts.

    28 jobs found for Customer Service

    filter
    clear all
      • bangalore, karnataka
      • contract
      Customer Service ManagerJob Description:We are looking for an experienced Customer Service Manager who will lead-direct & indirect supervisors and coordinators that provide customer services related to booking appointments, sales promotions, and communications. In this role, you will oversee the teams that optimize and monitor booking request received from customers and resolving their issues.KEY ACCOUNTABILITIES: Improve customer experience, create engage
      Customer Service ManagerJob Description:We are looking for an experienced Customer Service Manager who will lead-direct & indirect supervisors and coordinators that provide customer services related to booking appointments, sales promotions, and communications. In this role, you will oversee the teams that optimize and monitor booking request received from customers and resolving their issues.KEY ACCOUNTABILITIES: Improve customer experience, create engage
      • noida, uttar pradesh
      • permanent
      Key Role Customer ServiceDetermine customer service requirements and metrics through customer interactions, benchmarking best practicesSet up Customer Service processes and workflow , define tone of communication in line with Value Research’s investment philosophy, do tools analysisManage customer escalations/ Work cross functionally to ensure customer issues are flagged and adequately addressedAnalyze and report product malfunctions (for example, by testi
      Key Role Customer ServiceDetermine customer service requirements and metrics through customer interactions, benchmarking best practicesSet up Customer Service processes and workflow , define tone of communication in line with Value Research’s investment philosophy, do tools analysisManage customer escalations/ Work cross functionally to ensure customer issues are flagged and adequately addressedAnalyze and report product malfunctions (for example, by testi
      • hyderabad, telangana
      • permanent
       Experience in BPO Operations and Customer ServiceSpecialized in Operation Management, Transition Management, Customer Service, People Management, Client Management, and Cost Management with a key focus on process excellence, data privacy controls, risk & compliance adherenceExperience in strategic planning and execution. Knowledge of structuring the process to meet the goals and revenue expectationsP&L Management of the span of accountsOverall management
       Experience in BPO Operations and Customer ServiceSpecialized in Operation Management, Transition Management, Customer Service, People Management, Client Management, and Cost Management with a key focus on process excellence, data privacy controls, risk & compliance adherenceExperience in strategic planning and execution. Knowledge of structuring the process to meet the goals and revenue expectationsP&L Management of the span of accountsOverall management
      • bilaspur, chhattisgarh
      • permanent
      Call Centre Operations Manager Job Responsibilities • Conduct staff performance reviews, assess needs, cost/benefit analysis, and other operational strategy assessments. Establish a high standard for productivity, quality, and customer service as well as define user guidelines. Develop company systems for customer interaction and voice response and control the implementation process. • Manage and improve center performance through performance monitoring, p
      Call Centre Operations Manager Job Responsibilities • Conduct staff performance reviews, assess needs, cost/benefit analysis, and other operational strategy assessments. Establish a high standard for productivity, quality, and customer service as well as define user guidelines. Develop company systems for customer interaction and voice response and control the implementation process. • Manage and improve center performance through performance monitoring, p
      • kandla
      • permanent
      A leading shipping company  Designation: Branch Manager Location: Kandla Experience: 15 years Qualification: Graduate Responsibilities: Directing all operational aspects including sales & marketing, customer service, human resources, administration and Operations in accordance with the company’s objectivesProviding training, coaching, development and motivation for staff in the branchDeveloping sales forecasts, meet revenue objectives and provide business
      A leading shipping company  Designation: Branch Manager Location: Kandla Experience: 15 years Qualification: Graduate Responsibilities: Directing all operational aspects including sales & marketing, customer service, human resources, administration and Operations in accordance with the company’s objectivesProviding training, coaching, development and motivation for staff in the branchDeveloping sales forecasts, meet revenue objectives and provide business
      • mumbai, maharashtra
      • permanent
      Job Location- Mumbai- Worli Responsibilities: Provides high-level administrative support and assistance to the MD.Prepare/ Modify presentations for MD.Prepare and analyze required data and reports.Take dictation and write correspondence.Arranges travel and accommodations for MD.Schedules meetings on behalf of MD, taking notes and record minutes.Performs office tasks including maintaining records, ordering supplies, and performing basic bookkeeping.Must hav
      Job Location- Mumbai- Worli Responsibilities: Provides high-level administrative support and assistance to the MD.Prepare/ Modify presentations for MD.Prepare and analyze required data and reports.Take dictation and write correspondence.Arranges travel and accommodations for MD.Schedules meetings on behalf of MD, taking notes and record minutes.Performs office tasks including maintaining records, ordering supplies, and performing basic bookkeeping.Must hav
      • bangalore, karnataka
      • permanent
      Position: SAP CS & SD Consultant (Functional)Exp : 3 – 8 YearsLocation: BangaloreQualification: Bachelor’s degree About Our Client:Our work is technical, our customer’s challenges are complex and we pride ourselves on finding innovative and sustainable solutions.We’re based in Charlotte, N.C., with operations in more than 30 nations and sales in more than 140 countries.Our landmark facilities are Innovation and Design Centers, which are located around the
      Position: SAP CS & SD Consultant (Functional)Exp : 3 – 8 YearsLocation: BangaloreQualification: Bachelor’s degree About Our Client:Our work is technical, our customer’s challenges are complex and we pride ourselves on finding innovative and sustainable solutions.We’re based in Charlotte, N.C., with operations in more than 30 nations and sales in more than 140 countries.Our landmark facilities are Innovation and Design Centers, which are located around the
      • kolkata, west bengal
      • contract
      • 1
      Retail Sales Associate Job Responsibilities:Serves customers by helping them select products.Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.Greets and receives customers in a welcoming manner.Responds to customers’ questions.Directs customers by escorting them to racks and counters.Provides outstanding customer service.Documents sales by creating or updating customer profile records.Manages financial transac
      Retail Sales Associate Job Responsibilities:Serves customers by helping them select products.Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.Greets and receives customers in a welcoming manner.Responds to customers’ questions.Directs customers by escorting them to racks and counters.Provides outstanding customer service.Documents sales by creating or updating customer profile records.Manages financial transac
      • gurgaon, haryana
      • permanent
      Daily Production PlanningClosely monitored production to ensure goods was produced to high quality standards.Improve operation efficiency by closely monitoring team production and identifying inefficient process.Improved company customer service rating by 100%.Organised production timetable to maximize efficiency and loss of production time.Hourly Production report.Regularly planned and organized maintenance of machinery and equipment.Daily Planning of Mac
      Daily Production PlanningClosely monitored production to ensure goods was produced to high quality standards.Improve operation efficiency by closely monitoring team production and identifying inefficient process.Improved company customer service rating by 100%.Organised production timetable to maximize efficiency and loss of production time.Hourly Production report.Regularly planned and organized maintenance of machinery and equipment.Daily Planning of Mac
      • bengaluru / bangalore, karnataka
      • permanent
      Job Description:     Contacting potential clients to establish rapport and arrange meetings.• Planning and overseeing new marketing initiatives.• Researching organizations and individuals to find new opportunities.• Increasing the value of current customers while attracting new ones.• Finding and developing new markets and improving sales.• Attending conferences, meetings, and industry events.• Developing quotes and proposals for clients.• Developing goals
      Job Description:     Contacting potential clients to establish rapport and arrange meetings.• Planning and overseeing new marketing initiatives.• Researching organizations and individuals to find new opportunities.• Increasing the value of current customers while attracting new ones.• Finding and developing new markets and improving sales.• Attending conferences, meetings, and industry events.• Developing quotes and proposals for clients.• Developing goals
      • hyderabad, telangana
      • permanent
      • 6
      Level- SALoc-Hyderabad 5+ years of enterprise identity experienceExpert knowledge of identity management technologiesExpert knowledge of, and design experience with, identity services, such as Virtual Directory/Radiant Logic, SSO, LDAP, Federation, LDIF, and Kerberos in a large customer-facing corporate environmentIn-depth knowledge and design experience with an enterprise-scale Active Directory environment.Technical leadership to integrate different direc
      Level- SALoc-Hyderabad 5+ years of enterprise identity experienceExpert knowledge of identity management technologiesExpert knowledge of, and design experience with, identity services, such as Virtual Directory/Radiant Logic, SSO, LDAP, Federation, LDIF, and Kerberos in a large customer-facing corporate environmentIn-depth knowledge and design experience with an enterprise-scale Active Directory environment.Technical leadership to integrate different direc
      • hyderabad, telangana
      • permanent
      • 6
      Network Security engineer:• 3-7 years of relevant experience as a network engineer including phone, remote support andhands on• Remote access solution implementation and support such as IPSEC VPN• Experience installing/configuring routers, switches (Cisco ,Juniper ,HP, DELL)• Experience installing/configuring  firewalls (Cisco, Fortigate ,Sophos, Palo Alto)• Experience installing/configuring Load Balancers  (F5 , A10, Citirx, Radware, Array)• Perform netwo
      Network Security engineer:• 3-7 years of relevant experience as a network engineer including phone, remote support andhands on• Remote access solution implementation and support such as IPSEC VPN• Experience installing/configuring routers, switches (Cisco ,Juniper ,HP, DELL)• Experience installing/configuring  firewalls (Cisco, Fortigate ,Sophos, Palo Alto)• Experience installing/configuring Load Balancers  (F5 , A10, Citirx, Radware, Array)• Perform netwo
      • pune, maharashtra
      • contract
      • 12
      Experience in Perform Design, Development & Deployment using Azure Services ( Data Factory, Azure Data Lake Storage, Synapse, Polybase, SQL)Develop and maintain scalable data pipelines and build out new Data Source integrations to support continuing increases in data volume and complexity.Experience in create the Technical Specification Design, Application Interface Design.Files Processing – XML, CSV, Excel, ORC, Parquet file FormatsDevelop batch processin
      Experience in Perform Design, Development & Deployment using Azure Services ( Data Factory, Azure Data Lake Storage, Synapse, Polybase, SQL)Develop and maintain scalable data pipelines and build out new Data Source integrations to support continuing increases in data volume and complexity.Experience in create the Technical Specification Design, Application Interface Design.Files Processing – XML, CSV, Excel, ORC, Parquet file FormatsDevelop batch processin
      • mumbai, maharashtra
      • permanent
      Roles and Responsibilities:• Contact potential customers to inform them about a product or service using scripts• Answer questions about products or the company• Ask questions to understand customer requirements and close sales• Direct prospects to the sales team when needed• Enter and update customer information in the database• Take and process orders in an accurate manner• Handle grievances to preserve the company’s reputation• Go the “extra mile” to me
      Roles and Responsibilities:• Contact potential customers to inform them about a product or service using scripts• Answer questions about products or the company• Ask questions to understand customer requirements and close sales• Direct prospects to the sales team when needed• Enter and update customer information in the database• Take and process orders in an accurate manner• Handle grievances to preserve the company’s reputation• Go the “extra mile” to me
      • chennai, tamil nadu
      • permanent
      • 12
      Key ResponsibilitiesRespond to client issues received by telephone, voice mail, e-mail and via the customer portalManage and complete scheduled tasks on timeEnsure effective client communications take placeEnsure the effective assignment and escalation of incidents to senior engineers where appropriateAdvise the Team Lead and/or Shift Manager of emerging issuesAdherence to ITIL processesContribute documentation to the shared knowledge baseEnsure all change
      Key ResponsibilitiesRespond to client issues received by telephone, voice mail, e-mail and via the customer portalManage and complete scheduled tasks on timeEnsure effective client communications take placeEnsure the effective assignment and escalation of incidents to senior engineers where appropriateAdvise the Team Lead and/or Shift Manager of emerging issuesAdherence to ITIL processesContribute documentation to the shared knowledge baseEnsure all change
      • ahmedabad city
      • permanent
      The Retail Salesperson will assist customers with purchasing merchandise . Supervisory Responsibilities:None. Duties/Responsibilities:Greets and interacts with customers.Consults with customers to understand their needs and preferences related to merchandise.Demonstrates and explains merchandise, selecting and suggesting options suitable for the customers needs.Answers customers questions about merchandise.Assists customers with purchase decisions.Retrieve
      The Retail Salesperson will assist customers with purchasing merchandise . Supervisory Responsibilities:None. Duties/Responsibilities:Greets and interacts with customers.Consults with customers to understand their needs and preferences related to merchandise.Demonstrates and explains merchandise, selecting and suggesting options suitable for the customers needs.Answers customers questions about merchandise.Assists customers with purchase decisions.Retrieve
      • pune, maharashtra
      • permanent
      As a leading global polymer specialist, develops modern materials, technologies, and services for the future. Our core drivers are the five megatrends digitalization, individualization, sustainability, mobility, and new work. We drive progress for a better quality of life-help shape it!Your future tasksTeam building, team management providing outstanding support to the teamClarification of the actual circumstances, customer satisfaction, reduction of defec
      As a leading global polymer specialist, develops modern materials, technologies, and services for the future. Our core drivers are the five megatrends digitalization, individualization, sustainability, mobility, and new work. We drive progress for a better quality of life-help shape it!Your future tasksTeam building, team management providing outstanding support to the teamClarification of the actual circumstances, customer satisfaction, reduction of defec
      • whitefield, bangalore, karnataka
      • permanent
      Description: Responsible for maintaining implementation and operational data needs of internal Organization programs andcustomers. Oversight includes supporting the exchange of data with health plans and related entities in support of datawarehouse operations, reporting and analysis, clinical care management, compliance, and financial operations.Essential Operational Duties and Responsibilities:Develop strong partnerships with assigned health plan partners
      Description: Responsible for maintaining implementation and operational data needs of internal Organization programs andcustomers. Oversight includes supporting the exchange of data with health plans and related entities in support of datawarehouse operations, reporting and analysis, clinical care management, compliance, and financial operations.Essential Operational Duties and Responsibilities:Develop strong partnerships with assigned health plan partners
      • patna, bihar
      • permanent
        Job Overview:  We are seeking an experienced Automotive Area Sales Manager to oversee our sales staff. We will expect him to analyse current sales figures, develop effective sales techniques to boost those figures, and train the sales team on the new methods. He will also be responsible for hiring and training talented sales representatives.Our ideal candidate has at least five years of automotive sales experience and an impressive track record of closin
        Job Overview:  We are seeking an experienced Automotive Area Sales Manager to oversee our sales staff. We will expect him to analyse current sales figures, develop effective sales techniques to boost those figures, and train the sales team on the new methods. He will also be responsible for hiring and training talented sales representatives.Our ideal candidate has at least five years of automotive sales experience and an impressive track record of closin
      • pune, maharashtra
      • permanent
      We are hiring for the role of  Principal Consultant /Consultant for one of our Client: Job Type- Permanent Job Location - Pune Position Summary  The role of Consultant, in the Testing Center of Expertise, is responsible for performing external, internal, wireless and web application penetration tests for clients as well as the delivering of detailed findings reports to the client. Job Duties 1. Collaborate with our  teams to deliver high quality cybersecur
      We are hiring for the role of  Principal Consultant /Consultant for one of our Client: Job Type- Permanent Job Location - Pune Position Summary  The role of Consultant, in the Testing Center of Expertise, is responsible for performing external, internal, wireless and web application penetration tests for clients as well as the delivering of detailed findings reports to the client. Job Duties 1. Collaborate with our  teams to deliver high quality cybersecur
      • bangalore, karnataka
      • permanent
      • 6
      About our Client: Provides a quality control function and other services for globally shared and centrally managed information, including Product, Client, Position, Issuer, Security, Price and Index data. It supports multiple business locations. Job Description :To ensure that all work is delivered within agreed timeframes and meets the required high quality standard To deliver a high quality customer driven service which provides customers with a positive
      About our Client: Provides a quality control function and other services for globally shared and centrally managed information, including Product, Client, Position, Issuer, Security, Price and Index data. It supports multiple business locations. Job Description :To ensure that all work is delivered within agreed timeframes and meets the required high quality standard To deliver a high quality customer driven service which provides customers with a positive
      • bangalore city, karnataka
      • permanent
       Job DescriptionLinux Systems Engineer   Position Purpose: As a Linux Engineer, you will be part of a small but growing team responsible for delivering, implementing, and supporting Linux based solutions across the StoneX businesses, along with ensuring that ongoing support, monitoring, and alerting processes are optimal and effective.  You will oversee the smooth operation of production environments operating around the clock, ensuring tickets are resolve
       Job DescriptionLinux Systems Engineer   Position Purpose: As a Linux Engineer, you will be part of a small but growing team responsible for delivering, implementing, and supporting Linux based solutions across the StoneX businesses, along with ensuring that ongoing support, monitoring, and alerting processes are optimal and effective.  You will oversee the smooth operation of production environments operating around the clock, ensuring tickets are resolve
      • pune, maharashtra
      • permanent
      Position SummaryThe role of Consultant, in the Core Services Center of Expertise, is responsible for providing excellent client service delivery for cybersecurity risk consulting services. This individual will work in tandem with other CoE, Consultant, Operations and Client Engagement teams to deliver Risk services to clients. Job Duties1. Collaborate with teams to deliver high quality cybersecurity consulting to our clients2. Leverage proprietary risk ass
      Position SummaryThe role of Consultant, in the Core Services Center of Expertise, is responsible for providing excellent client service delivery for cybersecurity risk consulting services. This individual will work in tandem with other CoE, Consultant, Operations and Client Engagement teams to deliver Risk services to clients. Job Duties1. Collaborate with teams to deliver high quality cybersecurity consulting to our clients2. Leverage proprietary risk ass
      • bangalore, karnataka
      • permanent
      • 12
      Job Description: For CommVault and netbackupp As a member of the CommVault support group, you will provide CV Admin support for production systems with a high degree of customer service, technical expertise, and timeliness of delivery. You will work on providing support external customer facing Mission Critical and Business Critical Servers. Good knowledge of CommVault all skills are needed. Preferred Knowledge and Skills:CommVault (Primary)         ·   In
      Job Description: For CommVault and netbackupp As a member of the CommVault support group, you will provide CV Admin support for production systems with a high degree of customer service, technical expertise, and timeliness of delivery. You will work on providing support external customer facing Mission Critical and Business Critical Servers. Good knowledge of CommVault all skills are needed. Preferred Knowledge and Skills:CommVault (Primary)         ·   In
      • bengalore, karnataka
      • permanent
      • 1 year
      ACCOUNTABILITIES AND ESSENTIALS• Develops detailed program specifications on most phases of applications programming activitiesby working with project management and receiving instruction and direction.• Converts project specifications into sequential, detailed instructions and logical steps for codinginto computer processing language by creating flowcharts and/or pseudo-code whereapplicable.• Considers all aspects of project such as hardware design, hardw
      ACCOUNTABILITIES AND ESSENTIALS• Develops detailed program specifications on most phases of applications programming activitiesby working with project management and receiving instruction and direction.• Converts project specifications into sequential, detailed instructions and logical steps for codinginto computer processing language by creating flowcharts and/or pseudo-code whereapplicable.• Considers all aspects of project such as hardware design, hardw
      • bengaluru, karnataka
      • permanent
      Job Description:As a Senior Data Operations Analyst in a cross-functional team, you will provide support to theorganization in various aspects related to data, analytics, and operations. You will not onlygather data, reformat data, validate data acquisition methods, determine data quality,integrity, and usability of the data but also ensure appropriate data types, trimming, cleaning,scrubbing, and conforming data in preparation for analysis and reporting.H
      Job Description:As a Senior Data Operations Analyst in a cross-functional team, you will provide support to theorganization in various aspects related to data, analytics, and operations. You will not onlygather data, reformat data, validate data acquisition methods, determine data quality,integrity, and usability of the data but also ensure appropriate data types, trimming, cleaning,scrubbing, and conforming data in preparation for analysis and reporting.H
      • ahmedabad city
      • permanent
      To set the direction for the supply chain functions to ensure congruency with the business unit and departmental goals. To develop, direct, implement, execute, and monitor a comprehensive set of overall supply chain strategies (long/short term), policies, SOPs, standards, budgets & performance scorecards across procurement, inventory supply planning & scheduling, warehousing, and distribution/transportation operations to optimize logistics (domestic & Inte
      To set the direction for the supply chain functions to ensure congruency with the business unit and departmental goals. To develop, direct, implement, execute, and monitor a comprehensive set of overall supply chain strategies (long/short term), policies, SOPs, standards, budgets & performance scorecards across procurement, inventory supply planning & scheduling, warehousing, and distribution/transportation operations to optimize logistics (domestic & Inte
      • hyderabad, telangana
      • permanent
      • 1
      Summary:Designation/Role Service Delivery Manager Job Location HyderabadReporting to Global CET Head Job Type PermanentIndustry IT ServicesRole:The Service Delivery Manager is the champion, for the delivery of cloud services, playing a key role indriving their development and delivery, balancing commercial, financial, and operationalconsiderations, to maximize the impact and value for money for Cloud4c and its customers.Working with other areas of the busi
      Summary:Designation/Role Service Delivery Manager Job Location HyderabadReporting to Global CET Head Job Type PermanentIndustry IT ServicesRole:The Service Delivery Manager is the champion, for the delivery of cloud services, playing a key role indriving their development and delivery, balancing commercial, financial, and operationalconsiderations, to maximize the impact and value for money for Cloud4c and its customers.Working with other areas of the busi

    Thank you for subscribing to your personalised job alerts.

    It looks like you want to switch your language. This will reset your filters on your current job search.