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    30 jobs found for Customer Service

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      • mumbai, maharashtra
      • permanent
      Job DescriptionCustomer Support Executive Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers
      Job DescriptionCustomer Support Executive Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers
      • bangalore, karnataka
      • permanent
      • 1
      As discussed please find details for thermofisherMake sure candidate should know about Thermofisher and its productsShould have experience in order management and customer serviceSalary: max 5 to 5.5 Lacs paContract: 1 YearsI am attaching sample profiles who selected for similar roleCompany Name: Invitrogen BioServices India Pvt Ltd/ Thermo Fisher Scientific Role: Customer Support and Order Management Location: Whitefield , Bangalore Clien
      As discussed please find details for thermofisherMake sure candidate should know about Thermofisher and its productsShould have experience in order management and customer serviceSalary: max 5 to 5.5 Lacs paContract: 1 YearsI am attaching sample profiles who selected for similar roleCompany Name: Invitrogen BioServices India Pvt Ltd/ Thermo Fisher Scientific Role: Customer Support and Order Management Location: Whitefield , Bangalore Clien
      • hyderabad, telangana
      • permanent
       Experience in BPO Operations and Customer ServiceSpecialized in Operation Management, Transition Management, Customer Service, People Management, Client Management, and Cost Management with a key focus on process excellence, data privacy controls, risk & compliance adherenceExperience in strategic planning and execution. Knowledge of structuring the process to meet the goals and revenue expectationsP&L Management of the span of accountsOverall management
       Experience in BPO Operations and Customer ServiceSpecialized in Operation Management, Transition Management, Customer Service, People Management, Client Management, and Cost Management with a key focus on process excellence, data privacy controls, risk & compliance adherenceExperience in strategic planning and execution. Knowledge of structuring the process to meet the goals and revenue expectationsP&L Management of the span of accountsOverall management
      • ahmedabad city
      • permanent
      ensuring that the cinema comply with health and safety legislations;recruiting, training, managing and appraising staff; promoting and marketing films;keeping financial and statistical records;writing reports and financial forecasts; making sure that excellent customer service is provided;dealing with customer inquiries and complaints;maintaining cinema standards; maximizing productivity and meeting sales targets;working together with agencies to ensure th
      ensuring that the cinema comply with health and safety legislations;recruiting, training, managing and appraising staff; promoting and marketing films;keeping financial and statistical records;writing reports and financial forecasts; making sure that excellent customer service is provided;dealing with customer inquiries and complaints;maintaining cinema standards; maximizing productivity and meeting sales targets;working together with agencies to ensure th
      • bangalore, karnataka
      • permanent
      Looking to hire a Head of Customer Support profile for a leading Omni channel SAAS company.Its a senior leadership role, responsible for end to end customer support. from onboarding of a large B2B customer and their journey within the organsaion. About the role: ● Define and set monthly / weekly / daily targets for various campaigns; Communicate and deploy targets to concerned teams ● Lead projects to review operational procedures and practices towards the
      Looking to hire a Head of Customer Support profile for a leading Omni channel SAAS company.Its a senior leadership role, responsible for end to end customer support. from onboarding of a large B2B customer and their journey within the organsaion. About the role: ● Define and set monthly / weekly / daily targets for various campaigns; Communicate and deploy targets to concerned teams ● Lead projects to review operational procedures and practices towards the
      • hyderabad, telangana
      • permanent
      • 6
      Level- SALoc-Hyderabad 5+ years of enterprise identity experienceExpert knowledge of identity management technologiesExpert knowledge of, and design experience with, identity services, such as Virtual Directory/Radiant Logic, SSO, LDAP, Federation, LDIF, and Kerberos in a large customer-facing corporate environmentIn-depth knowledge and design experience with an enterprise-scale Active Directory environment.Technical leadership to integrate different direc
      Level- SALoc-Hyderabad 5+ years of enterprise identity experienceExpert knowledge of identity management technologiesExpert knowledge of, and design experience with, identity services, such as Virtual Directory/Radiant Logic, SSO, LDAP, Federation, LDIF, and Kerberos in a large customer-facing corporate environmentIn-depth knowledge and design experience with an enterprise-scale Active Directory environment.Technical leadership to integrate different direc
      • bangalore, karnataka
      • permanent
      • 1
      CET Responsibilities:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solut
      CET Responsibilities:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solut
      • bengaluru / bangalore
      • permanent
      Job Description: Contacting potential clients to establish rapport and arrange meetings.• Planning and overseeing new marketing initiatives.• Researching organizations and individuals to find new opportunities.• Increasing the value of current customers while attracting new ones.• Finding and developing new markets and improving sales.• Attending conferences, meetings, and industry events.• Developing quotes and proposals for clients.• Developing goals
      Job Description: Contacting potential clients to establish rapport and arrange meetings.• Planning and overseeing new marketing initiatives.• Researching organizations and individuals to find new opportunities.• Increasing the value of current customers while attracting new ones.• Finding and developing new markets and improving sales.• Attending conferences, meetings, and industry events.• Developing quotes and proposals for clients.• Developing goals
      • 530068
      • permanent
      Job Role: Head of Customer Support6+ years of experience in customer service with team management skillsBasic crypto knowledge and community managementExperience in defining metrics and building processes to ensure adherenceAbility to drive and motivate team members to strive for excellenceEmpathetic with a customer-oriented attitude while following a data driven approach to customer serviceExcellent written and verbal communication skillsRoles & Responsi
      Job Role: Head of Customer Support6+ years of experience in customer service with team management skillsBasic crypto knowledge and community managementExperience in defining metrics and building processes to ensure adherenceAbility to drive and motivate team members to strive for excellenceEmpathetic with a customer-oriented attitude while following a data driven approach to customer serviceExcellent written and verbal communication skillsRoles & Responsi
      • new delhi, new delhi
      • permanent
      Greetings from Randstad , We are hiring for Manager - Ad Sales - Delhi and Kolkata locations !!! Please find the below job details for your reference Selling Ad time to advertisers in ScreensGenerating leadsCold calling to fix up a meeting with the potential customer for new businessAble to make sales presentations & send proposals based on client’s requirementsMaintaining and developing relationships with the existing customers and agencies5 to 8 years o
      Greetings from Randstad , We are hiring for Manager - Ad Sales - Delhi and Kolkata locations !!! Please find the below job details for your reference Selling Ad time to advertisers in ScreensGenerating leadsCold calling to fix up a meeting with the potential customer for new businessAble to make sales presentations & send proposals based on client’s requirementsMaintaining and developing relationships with the existing customers and agencies5 to 8 years o
      • chennai, tamil nadu
      • permanent
      AREA SALES MANAGERWe are looking for a dynamic professional for the role of area sales manager with between 4 to 7 years of prior relevantwork experience in automotive industry to join our team. As an Area Sales Manager, you will be responsible for theoverall business relationship between Dealers and company, you shall be reporting to the management.Roles and Responsibilities• Achieve monthly cashflow & sales targets through channel partners• Supervise, Mo
      AREA SALES MANAGERWe are looking for a dynamic professional for the role of area sales manager with between 4 to 7 years of prior relevantwork experience in automotive industry to join our team. As an Area Sales Manager, you will be responsible for theoverall business relationship between Dealers and company, you shall be reporting to the management.Roles and Responsibilities• Achieve monthly cashflow & sales targets through channel partners• Supervise, Mo
      • bengaluru / bangalore
      • permanent
      • 6 months
      Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must have Skills : Customer Service Operations, SSI: No Technology Specialization NON SSI: Good to Have Skills :SSI: NON SSI: Job Requirements :Key Responsibilities :1
      Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must have Skills : Customer Service Operations, SSI: No Technology Specialization NON SSI: Good to Have Skills :SSI: NON SSI: Job Requirements :Key Responsibilities :1
      • rajbhavan (bangalore)
      • contract
      • 12
      About Client: Our client is a leading specialist in providing various Investment products like Insurance, Mutual Funds and various other financial products.  It is a Centre of Excellence showcasing utmost integrity and openness in its dealings with all its stakeholders. Offshore Job Description for Desk side support TechRequired Skills (3-5 years) Windows OS skills/knolwedge, VPN/at home WIFI support, MS office knowledge, Ability to use SCCM to deliver sof
      About Client: Our client is a leading specialist in providing various Investment products like Insurance, Mutual Funds and various other financial products.  It is a Centre of Excellence showcasing utmost integrity and openness in its dealings with all its stakeholders. Offshore Job Description for Desk side support TechRequired Skills (3-5 years) Windows OS skills/knolwedge, VPN/at home WIFI support, MS office knowledge, Ability to use SCCM to deliver sof
      • bangalore, karnataka
      • permanent
      Dear Doctors, Greetings from Randstad ! We have opening with a leading UK based Insurance organization for Medical Expert Role. Operational ResponsibilitiesExpertise in maintaining high standards of customer service with quality & service norms to achieve customer satisfaction.Proficient in medical eligibility, clinical decisions and query handling and contribute to the overall PMP savings.Monitoring the overall functioning of processes, identifying impro
      Dear Doctors, Greetings from Randstad ! We have opening with a leading UK based Insurance organization for Medical Expert Role. Operational ResponsibilitiesExpertise in maintaining high standards of customer service with quality & service norms to achieve customer satisfaction.Proficient in medical eligibility, clinical decisions and query handling and contribute to the overall PMP savings.Monitoring the overall functioning of processes, identifying impro
      • mumbai, maharashtra
      • permanent
      Engineering degree in Computer Science or related field Minimum of 5 years of management experience in online product development  (concept to rollout to operation) Must have at least 7 years’ experience working through the design, development, releasecycle, and delivering online products to market Strong understanding of the product management lifecycle Strong project management skills, time management, and problem solving skills Experience in com
      Engineering degree in Computer Science or related field Minimum of 5 years of management experience in online product development  (concept to rollout to operation) Must have at least 7 years’ experience working through the design, development, releasecycle, and delivering online products to market Strong understanding of the product management lifecycle Strong project management skills, time management, and problem solving skills Experience in com
      • mumbai, maharashtra
      • permanent
      Main Duties and Responsibilities The Operations Coordinator is responsible for monitoring all inbound and outbound shipmentson daily basis to ensure that shipments are delivered within agreed timelines. Work with our operating system “Maestro” to Plan, execute and monitor import & exportshipments Coordinate collections, deliveries, drop offs and recoveries with other departments / MarkenOffices / Agent and drivers. Maintain constant communication with
      Main Duties and Responsibilities The Operations Coordinator is responsible for monitoring all inbound and outbound shipmentson daily basis to ensure that shipments are delivered within agreed timelines. Work with our operating system “Maestro” to Plan, execute and monitor import & exportshipments Coordinate collections, deliveries, drop offs and recoveries with other departments / MarkenOffices / Agent and drivers. Maintain constant communication with
      • hyderabad, telangana
      • permanent
      Must to Have(Key Scanner)Hands-on experience in Reports. Candidate should have exposure in ALE reports (Object Oriented approach) / Classical & Interactive reports / Dialog programming.Extensive hands-on exposure in Object-Oriented programmingOne should have good working experience in identifying the Enhancements based on business needs and implementing the same. Expected to have good working exposure in BADI / User-Exit / Enhancement Session / Implicit en
      Must to Have(Key Scanner)Hands-on experience in Reports. Candidate should have exposure in ALE reports (Object Oriented approach) / Classical & Interactive reports / Dialog programming.Extensive hands-on exposure in Object-Oriented programmingOne should have good working experience in identifying the Enhancements based on business needs and implementing the same. Expected to have good working exposure in BADI / User-Exit / Enhancement Session / Implicit en
      • bangalore, karnataka
      • contract
      • 1 year
      About Client: Our client is a market leader in the world of Retailing & E-Commerce with presence across the globe.  It is an organization which showcases integrity in dealing with its stakeholders.Must Have Skills:   Hands on experience with development of CI/CD pipelines, Linux, System Administration. Hands on experience with Git, Artifactory or similar Maven repos, Jira, Splunk. Hands on experience with configuring of build jobs in Jenkins or similar ser
      About Client: Our client is a market leader in the world of Retailing & E-Commerce with presence across the globe.  It is an organization which showcases integrity in dealing with its stakeholders.Must Have Skills:   Hands on experience with development of CI/CD pipelines, Linux, System Administration. Hands on experience with Git, Artifactory or similar Maven repos, Jira, Splunk. Hands on experience with configuring of build jobs in Jenkins or similar ser
      • pune, maharashtra
      • permanent
      Must to Have(Key Scanner)Hands-on experience on Reports. Candidate should have exposure in ALE reports (Object Oriented approach) / Classical & Interactive reports / Dialog programmingExtensive hands-on exposure in Object-Oriented programmingOne should have good working experience in identifying the Enhancements based on business needs and implementing the same. Expected to have good working exposure in BADI / User-Exit / Enhancement Session / Implicit enh
      Must to Have(Key Scanner)Hands-on experience on Reports. Candidate should have exposure in ALE reports (Object Oriented approach) / Classical & Interactive reports / Dialog programmingExtensive hands-on exposure in Object-Oriented programmingOne should have good working experience in identifying the Enhancements based on business needs and implementing the same. Expected to have good working exposure in BADI / User-Exit / Enhancement Session / Implicit enh
      • hyderabad, telangana
      • permanent
      Must to Have(Key Scanner)Hands-on experience in Reports. Candidate should have exposure in ALE reports (Object Oriented approach) / Classical & Interactive reports / Dialog programmingExtensive hands-on exposure in Object-Oriented programmingOne should have good working experience in identifying the Enhancements based on business needs and implementing the same. Expected to have good working exposure in BADI / User-Exit / Enhancement Session / Implicit enh
      Must to Have(Key Scanner)Hands-on experience in Reports. Candidate should have exposure in ALE reports (Object Oriented approach) / Classical & Interactive reports / Dialog programmingExtensive hands-on exposure in Object-Oriented programmingOne should have good working experience in identifying the Enhancements based on business needs and implementing the same. Expected to have good working exposure in BADI / User-Exit / Enhancement Session / Implicit enh
      • gurgaon, haryana
      • permanent
      Location- Gurgaon (Hybrib as of now)What You'll DoWork Timings: Flexible (between 9 am till 10 pm IST) based on the positions being managed and the timings of the teams being hired for. This is Not a Night Shift.ResponsibilitiesRecruiting and supporting multiple pipelines across teams with a primary focus on hiring for our technology organizationSource and recruit talent in a competitive market; meet strategic hiring goalsWork with the hiring managers to
      Location- Gurgaon (Hybrib as of now)What You'll DoWork Timings: Flexible (between 9 am till 10 pm IST) based on the positions being managed and the timings of the teams being hired for. This is Not a Night Shift.ResponsibilitiesRecruiting and supporting multiple pipelines across teams with a primary focus on hiring for our technology organizationSource and recruit talent in a competitive market; meet strategic hiring goalsWork with the hiring managers to
      • bangalore, karnataka
      • permanent
      • 6
      About our Client: Provides a quality control function and other services for globally shared and centrally managed information, including Product, Client, Position, Issuer, Security, Price and Index data. It supports multiple business locations. Job Description :To ensure that all work is delivered within agreed timeframes and meets the required high quality standard To deliver a high quality customer driven service which provides customers with a positive
      About our Client: Provides a quality control function and other services for globally shared and centrally managed information, including Product, Client, Position, Issuer, Security, Price and Index data. It supports multiple business locations. Job Description :To ensure that all work is delivered within agreed timeframes and meets the required high quality standard To deliver a high quality customer driven service which provides customers with a positive
      • rajbhavan (bangalore)
      • permanent
      • 6
      Workday Analyst Founded in 1951, Iron Mountain Incorporated (NYSE: IRM) is the global leader in storage and informationmanagement services. Iron Mountain is committed to storing, managing and transforming what ourcustomers value most, from paper records to data to priceless works of art and culture. Providing a full suiteof solutions – records and information management, data management, digital solutions, data centers andsecure destruction – Iron Mountain
      Workday Analyst Founded in 1951, Iron Mountain Incorporated (NYSE: IRM) is the global leader in storage and informationmanagement services. Iron Mountain is committed to storing, managing and transforming what ourcustomers value most, from paper records to data to priceless works of art and culture. Providing a full suiteof solutions – records and information management, data management, digital solutions, data centers andsecure destruction – Iron Mountain
      • bangalore, karnataka
      • permanent
      Job purpose: The primary job function will focus on the global support of desktop and laptop systems, including break/fix service, operating system and application loading, application configurations and user settings, and desktop administrative duties.Primary Accountabilities/Responsibilities: Apply trouble shooting and problem-solving skills to guide and assist the user community on issues related to design, development and deployment of desktop hardwar
      Job purpose: The primary job function will focus on the global support of desktop and laptop systems, including break/fix service, operating system and application loading, application configurations and user settings, and desktop administrative duties.Primary Accountabilities/Responsibilities: Apply trouble shooting and problem-solving skills to guide and assist the user community on issues related to design, development and deployment of desktop hardwar
      • bengaluru / bangalore
      • permanent
      Job DescriptionNetwork Operations Engineer   Position Purpose: Network Operations Engineers will be asked to deliver top-tier global network infrastructure support. Network Operations' mission is to enable the business by way of excellent customer service while striving to keep all network-based infrastructure up and available. Primary Accountabilities/Responsibilities: Plan, design, and develop local area networks (LANs) and wide area networks (WANs) acro
      Job DescriptionNetwork Operations Engineer   Position Purpose: Network Operations Engineers will be asked to deliver top-tier global network infrastructure support. Network Operations' mission is to enable the business by way of excellent customer service while striving to keep all network-based infrastructure up and available. Primary Accountabilities/Responsibilities: Plan, design, and develop local area networks (LANs) and wide area networks (WANs) acro
      • bangalore, karnataka
      • permanent
      • 48
       I have enclosed the JD for the FTE WorkDay Roles (1 Opening) along with the Compensation brackets, for which we would need your assistance.  CTC:  11.6 LPA INR (Min) to 15.47 LPA INR (Max)Notice period - Immediate to 15 daysLocation: BangaloreTotal years of experience: Please start looking from 4 plus years.Relevant years of exp: min 3 years in workday 2 years in talent and performance. HCM and security are added advantageThis is completely a Functional r
       I have enclosed the JD for the FTE WorkDay Roles (1 Opening) along with the Compensation brackets, for which we would need your assistance.  CTC:  11.6 LPA INR (Min) to 15.47 LPA INR (Max)Notice period - Immediate to 15 daysLocation: BangaloreTotal years of experience: Please start looking from 4 plus years.Relevant years of exp: min 3 years in workday 2 years in talent and performance. HCM and security are added advantageThis is completely a Functional r
      • gurgaon, haryana
      • permanent
      • 1 year
      Position Overview/Primary Purpose:The Senior Network Security Engineer is responsible for maintenance and development of crucial network security solutions in a global operating environment working. This role is involved in positioning, configuration, provisioning and administration of different pieces of network security including cloud and on-premise solutions. This position will also be responsible for working with other Security team members and manage
      Position Overview/Primary Purpose:The Senior Network Security Engineer is responsible for maintenance and development of crucial network security solutions in a global operating environment working. This role is involved in positioning, configuration, provisioning and administration of different pieces of network security including cloud and on-premise solutions. This position will also be responsible for working with other Security team members and manage
      • bangalore, karnataka
      • permanent
      • 12
      Relevant: 3 to 5 yearsVersion: 9 or 10 Kofax capture supportLocation: Work from home But the candidate should be ready to come to the office once the office opens up)Rate: Please give according to the market standardDuration: long-term position if they perform well they will get the convertedAny kind of scripting language in .net or any language is added advantageProblem management tools are very important - (HP Service Manager, Clarify, ServiceNow, Jira,
      Relevant: 3 to 5 yearsVersion: 9 or 10 Kofax capture supportLocation: Work from home But the candidate should be ready to come to the office once the office opens up)Rate: Please give according to the market standardDuration: long-term position if they perform well they will get the convertedAny kind of scripting language in .net or any language is added advantageProblem management tools are very important - (HP Service Manager, Clarify, ServiceNow, Jira,
      • mumbai, maharashtra
      • permanent
      Job Summary:The candidate will be responsible to set up and establishing the Entire housing finance Business for the Institutions. Manpower Hiring, Starting up new Locations, Establishing Distribution Network and Ensuring Business Figure, Maintaining Portfolio Quality etc.Responsible for planning, leading and controlling the B2B business vertical; Deliver set financial and growth objectives for the business by deepening developer relationships, optimizing
      Job Summary:The candidate will be responsible to set up and establishing the Entire housing finance Business for the Institutions. Manpower Hiring, Starting up new Locations, Establishing Distribution Network and Ensuring Business Figure, Maintaining Portfolio Quality etc.Responsible for planning, leading and controlling the B2B business vertical; Deliver set financial and growth objectives for the business by deepening developer relationships, optimizing
      • bhiwani, haryana
      • permanent
       About Client : Company is Private Limited is inolved in Manufacture of plastic products.Manufacturer And Supplier Of Pe Battery Separators For Industrial And Specialty Uses, Owned By The Parent Company Associated Electro Chemicals Pvt. Ltd. Job Descritption : Integrate diverse operations and personalities, respond to pressures from Sales, R&D, Corporate and to do so in a way that the company can make money. As part of the top management team participate i
       About Client : Company is Private Limited is inolved in Manufacture of plastic products.Manufacturer And Supplier Of Pe Battery Separators For Industrial And Specialty Uses, Owned By The Parent Company Associated Electro Chemicals Pvt. Ltd. Job Descritption : Integrate diverse operations and personalities, respond to pressures from Sales, R&D, Corporate and to do so in a way that the company can make money. As part of the top management team participate i

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