Order entry, orders realignment as per OTC policy and order cancellationb. Provide PI for payment, follow up for paymentc. Get credit clearance from financed. Follow up with logistics for dispatche. Get dispatch details and share with sales and customersf. Support in process standardization and SOP creationg. Act as backup of other CSEs in case of leaves or emergenciesh. Provide business intelligence (daily sales reports, backorder reports, process