The role involves support to Lead in analyzing complaints, coordinating with production, quality, and service teamsComplaint Management:Receive, record, and acknowledge customer complaints regarding cranes.Track complaints through to resolution and ensure timely updates to customers.Prioritize complaints based on urgency and severity.Technical Investigation & Coordination:Assist in identifying root causes of product issues in internal teams.Coordinate
The role involves support to Lead in analyzing complaints, coordinating with production, quality, and service teamsComplaint Management:Receive, record, and acknowledge customer complaints regarding cranes.Track complaints through to resolution and ensure timely updates to customers.Prioritize complaints based on urgency and severity.Technical Investigation & Coordination:Assist in identifying root causes of product issues in internal teams.Coordinate
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