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- Core Responsibilities:Manage a high volume of inbound customer calls in a timely and professional manner.Identify and assess customers' needs to achieve satisfaction, providing accurate and complete information.Follow communication scripts and protocols to ensure consistency and quality in customer interactions.Keep records of customer interactions, process customer accounts, and file documents.Go the extra mile to engage customers and provide aCore Responsibilities:Manage a high volume of inbound customer calls in a timely and professional manner.Identify and assess customers' needs to achieve satisfaction, providing accurate and complete information.Follow communication scripts and protocols to ensure consistency and quality in customer interactions.Keep records of customer interactions, process customer accounts, and file documents.Go the extra mile to engage customers and provide a
- Key Responsibilities:Sales Target Achievement:Meeting and exceeding sales targets for the assigned territory, both in primary (sales to distributors) and secondary (sales to retailers) markets. Channel Management:Developing and managing a network of distributors and direct dealers to ensure optimal product distribution and market coverage,Market Expansion:Expanding the company's reach and market share within the designated area by implementing salesKey Responsibilities:Sales Target Achievement:Meeting and exceeding sales targets for the assigned territory, both in primary (sales to distributors) and secondary (sales to retailers) markets. Channel Management:Developing and managing a network of distributors and direct dealers to ensure optimal product distribution and market coverage,Market Expansion:Expanding the company's reach and market share within the designated area by implementing sales
- Job Title: Senior Customer Care Executive – D2C WebsiteLocation: Gurgaon / HybridType: Full-TimeAbout Us:Garden Silk Mills Pvt Ltd is an established manufacturer of POY, FDY, DTY, polyester chips,speciality yarns, polyester fabrics and sarees. Renowned for its exquisite sarees, Garden Varelicombines tradition with innovation to create timeless fashion. With a rapidly growing D2C e-commerce presence, we are dedicated to delivering exceptional products andJob Title: Senior Customer Care Executive – D2C WebsiteLocation: Gurgaon / HybridType: Full-TimeAbout Us:Garden Silk Mills Pvt Ltd is an established manufacturer of POY, FDY, DTY, polyester chips,speciality yarns, polyester fabrics and sarees. Renowned for its exquisite sarees, Garden Varelicombines tradition with innovation to create timeless fashion. With a rapidly growing D2C e-commerce presence, we are dedicated to delivering exceptional products and
