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- Qualification Required - Engineering Graduate (BE) In Mechanical.Minimum Experience 1 to 3 Yrs.Languages should be known - Marathi, Hindi & English.Base Location will be Pune. Job Description:1. Hands on Microsoft Office (Excel, WordPad, Power Point [PPT]).2. Worked on Formulas like Vlookup, Hlookup, Sumif, Countif, Pivots, Import range, ets3. Should know about G - Sheet (Google Sheet).4. Known to Google Drive, Manage data online. 5. Should knowQualification Required - Engineering Graduate (BE) In Mechanical.Minimum Experience 1 to 3 Yrs.Languages should be known - Marathi, Hindi & English.Base Location will be Pune. Job Description:1. Hands on Microsoft Office (Excel, WordPad, Power Point [PPT]).2. Worked on Formulas like Vlookup, Hlookup, Sumif, Countif, Pivots, Import range, ets3. Should know about G - Sheet (Google Sheet).4. Known to Google Drive, Manage data online. 5. Should know
- Support & Triage● Serve as the first point of contact for dealer and distributor inquiries.● Manage Freshdesk ticket intake, categorization, and routing using definedworkflows.● Resolve routine or well-documented issues using ASC’s AI-powered knowledge base.● Escalate only clean, fully documented cases to Tier 2 Support or product/engineering.Operational Tasks & Data Maintenance● Perform minor data and content edits in contracts, dealer profiles, and ASCSupport & Triage● Serve as the first point of contact for dealer and distributor inquiries.● Manage Freshdesk ticket intake, categorization, and routing using definedworkflows.● Resolve routine or well-documented issues using ASC’s AI-powered knowledge base.● Escalate only clean, fully documented cases to Tier 2 Support or product/engineering.Operational Tasks & Data Maintenance● Perform minor data and content edits in contracts, dealer profiles, and ASC
- A.Oversee and own order sources which are Site-specific mailboxes and customer portals to obtain Purchase orders.B. Receives, reviews, and completes selected Purchase Orders (PO) and Purchase Order modifications in the various ERP systems by following the processes defined and tools provided.C. Complete order requirements and check the price and quantity of each item listed and then Process or load orders from customers in ERP systems like MFGPRO orA.Oversee and own order sources which are Site-specific mailboxes and customer portals to obtain Purchase orders.B. Receives, reviews, and completes selected Purchase Orders (PO) and Purchase Order modifications in the various ERP systems by following the processes defined and tools provided.C. Complete order requirements and check the price and quantity of each item listed and then Process or load orders from customers in ERP systems like MFGPRO or
