Job Description: Customer relationship managerLocation: E-city focus towersDepartment: ServiceReports To: Lead-HO ServiceRole SummaryResponsible for handling, tracking, and closing customer complaints related to two-wheelervehicles and service quality. The role ensures timely resolution by coordinating withcustomers, dealerships, and internal teams while improving overall customer satisfaction.Key Responsibilitiesï‚· Log, track, and resolve customer
Job Description - Customer Service Executive (Gold Point)Qualification:Graduate with basic computer knowledge and MS Office skills. Skills Required:Basic knowledge of Gold & Precious Metals marketGold quality checking/appraisal knowledgeKYC documentation knowledgeCommunication skills in local language & EnglishNegotiation and customer handling skill. Key Responsibilities:Handle day-to-day customer transactions and queriesVerify, appraise, and process gold