Key Responsibilities:Act as the first point of contact from Digital team for all technical issues related to the GroupRM application.Monitor application performance, identify anomalies, and coordinate with Infiniti for resolution.Work closely with the Digital Product and Business teams to gather feedback and translate it into actionable support or enhancement requests.Perform basic troubleshooting (e.g., API response checks, data validation, user access
Key Responsibilities:Act as the first point of contact from Digital team for all technical issues related to the GroupRM application.Monitor application performance, identify anomalies, and coordinate with Infiniti for resolution.Work closely with the Digital Product and Business teams to gather feedback and translate it into actionable support or enhancement requests.Perform basic troubleshooting (e.g., API response checks, data validation, user access
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