For an employee insurance and health benefits organization focused on making health insurance simple, accessible and inclusive for modern organizations.About the Role1. The Accounts Servicing Team is responsible for the dedicated processing and servicing of all health claims for key strategic accounts.2. The primary purpose of this team is to deliver streamlined and efficient claims management, ensuring timely resolution and exceptional service tailored
Position SummaryThe Warranty Support Engineer is responsible for managing warranty claims, providing technical support, analyzing product failures, ensuring compliance with warranty policies, and driving customer satisfaction through effective issue resolution.Key ResponsibilitiesEnsure compliance with company warranty policies and procedures.Provide technical guidance and troubleshooting support to TS team and customers with the help of suppliers.
Essential * Proven experience within a similar role as a Service Transition Manager, in a multi technology environment with extensive previous senior Service Transition and/or project management experience * Proven understanding of change management processes in a fully change managed environment (ITIL) * Excellent interpersonal skills, ability to negotiate and influence wide range of stakeholders * Experience in transitioning large scale projects