Job Description (JD):Handle telephonic inquiries and schedule appointments.Manage appointment reminders, follow-ups, and cancellations.Counsel patients on basic therapy instructions and handle queries empathetically.Assist with feedback collection and satisfaction surveys.Key Result Areas (KRAs):≥90% appointment retention and follow-through.High engagement on patient satisfaction metrics.Timely handling of inbound and outbound patient
Job Description (JD):Handle telephonic inquiries and schedule appointments.Manage appointment reminders, follow-ups, and cancellations.Counsel patients on basic therapy instructions and handle queries empathetically.Assist with feedback collection and satisfaction surveys.Key Result Areas (KRAs):≥90% appointment retention and follow-through.High engagement on patient satisfaction metrics.Timely handling of inbound and outbound patient
GENERAL RESPONSIBILITIES (The essential responsibilities and accountabilities of this position including interactions with other departments and outside vendors, if applicable, in PRIORITY order.) ·End-to-end ownership of assigned Processes (Design, Implement, and Execute)·Owns, creates, and maintains assigned process documentation·Owns, creates, and maintains end-user training for assigned processes·Consults with Departments and Divisions on specific
GENERAL RESPONSIBILITIES (The essential responsibilities and accountabilities of this position including interactions with other departments and outside vendors, if applicable, in PRIORITY order.) ·End-to-end ownership of assigned Processes (Design, Implement, and Execute)·Owns, creates, and maintains assigned process documentation·Owns, creates, and maintains end-user training for assigned processes·Consults with Departments and Divisions on specific
A Telesales job involves contacting potential and existing customers to sell products or services over the phone, requiring strong communication, sales, and product knowledge skills to generate leads, build relationships, handle objections, close sales, and maintain customer records in a CRM system to meet targets and ensure customer satisfactionKey ResponsibilitiesCustomer Engagement: Interact professionally with customers, build rapport, understand
A Telesales job involves contacting potential and existing customers to sell products or services over the phone, requiring strong communication, sales, and product knowledge skills to generate leads, build relationships, handle objections, close sales, and maintain customer records in a CRM system to meet targets and ensure customer satisfactionKey ResponsibilitiesCustomer Engagement: Interact professionally with customers, build rapport, understand
A Telesales job involves contacting potential and existing customers to sell products or services over the phone, requiring strong communication, sales, and product knowledge skills to generate leads, build relationships, handle objections, close sales, and maintain customer records in a CRM system to meet targets and ensure customer satisfactionKey ResponsibilitiesCustomer Engagement: Interact professionally with customers, build rapport, understand
A Telesales job involves contacting potential and existing customers to sell products or services over the phone, requiring strong communication, sales, and product knowledge skills to generate leads, build relationships, handle objections, close sales, and maintain customer records in a CRM system to meet targets and ensure customer satisfactionKey ResponsibilitiesCustomer Engagement: Interact professionally with customers, build rapport, understand
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