Key Responsibilities:Manage a multi-location in-house analyst team tasked with supporting our customers and maintaining data records across multiple areas of expertise, motivate and lead on career development opportunities.Ensure in-house teams are delivering value through measurable OKRs and assessing opportunities to improve processes and efficiency.Monitor inbound analyst queries from internal stakeholders, ensuring they are handled in an efficient and
Key Responsibilities:Manage a multi-location in-house analyst team tasked with supporting our customers and maintaining data records across multiple areas of expertise, motivate and lead on career development opportunities.Ensure in-house teams are delivering value through measurable OKRs and assessing opportunities to improve processes and efficiency.Monitor inbound analyst queries from internal stakeholders, ensuring they are handled in an efficient and
Product Manager Application Operations & Enhancements (Must Have)• Ensure smooth day-to-day operations across multiple applications.• Develop and deliver minor enhancements based on evolving business needsProduct Ownership (Must Have)• Take internal responsibility for specific IT products or product groups• Drive continuous improvements and ensure strategic alignmentITIL Knowledge• ITIL knowledge, monitor SLA/KPI adherence, and support continuous service
Product Manager Application Operations & Enhancements (Must Have)• Ensure smooth day-to-day operations across multiple applications.• Develop and deliver minor enhancements based on evolving business needsProduct Ownership (Must Have)• Take internal responsibility for specific IT products or product groups• Drive continuous improvements and ensure strategic alignmentITIL Knowledge• ITIL knowledge, monitor SLA/KPI adherence, and support continuous service
Proven experience as a Business or Process Analyst, or similar role, with a strong understanding ofprocess workflow tools.ï‚· Demonstrated proficiency in Microsoft Visio for developing process mapsï‚· Knowledge of SAP Signavio or other SAP process mining tools.ï‚· Familiarity with Business Process Model and Notation (BPMN) specificationsexperience8
Proven experience as a Business or Process Analyst, or similar role, with a strong understanding ofprocess workflow tools.ï‚· Demonstrated proficiency in Microsoft Visio for developing process mapsï‚· Knowledge of SAP Signavio or other SAP process mining tools.ï‚· Familiarity with Business Process Model and Notation (BPMN) specificationsexperience8
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